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Shipping/Tax Question

Discussion in 'RockAuto' started by MasterKeebs, Dec 31, 2019.

  1. MasterKeebs

    MasterKeebs Member

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    Jan 28, 2019
    Location:
    Denver, CO
    While attempting to check out on an order this evening, I was presented with the following error after entering shipping address, selecting shipping method and payment information:

    "We cannot ship to this address because it requires sales tax paid separately to state and city governments. We comply with state-administered taxes nationwide but we do not have the capacity to file city tax returns in places where we have no physical presence."

    Is there any way around this or can I not do business with your company? I do not have an alternate shipping address and I'm not tax exempt.
     
  2. RockAuto

    RockAuto Supporting Vendor Supporting Vendor

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    Sep 23, 2011
    Hello,

    Unfortunately, at this time, there is no way around Colorado's "home rule" tax regulations. It simply is not possible for us to file over 72 tax returns for just one state. We have been attempting to work with the law makers in your state to hopefully help them realize their antiquated tax collection is not viable in today's economy.

    Thank You!
    RockAuto.com
     

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