Ford Recall Field Service Alert 18N03 | Door Latch Freezing Concerns

[Predator]

I was just notified via the FordPass app that there's a new recall from Ford, shown below.

Recall Field Service Alert
Ford Service Action # 18N03
Desciption: Door Latch Freezing Concerns

I called the dealer and they said it wasn't mandatory or a safety concern. Something to do with this only affecting Raptors in the north, in cold weather that drive through water. They said they put a foam seal in the door. The service writer also said it wasn't a recall, although, in the FordPass app it says it is. Hmmm....

Anyone have any more info?

 

[Chas]

That sucks move to Texas may need a foam seal to hold in the ac lol

 

[Predator]

That sucks move to Texas may need a foam seal to hold in the ac lol

I'm in Florida... I unfortunately, like you, know the heat all too well!

 

[1roadking]

What year is your truck? I have a June built 2018 and have not seen this recall on my ford pass. I know there has been an ongoing problem with F150 door latches freezing since 2015.

 

[maximus5403]

I have it on my app too. 2018 built 09/17

 

[SilverBolt]

I got it too. Build date 10/17.

 

[Raptor911]

I am pretty sure this is a supercab only recall. Known issue with supercabs with the suicide doors.

 

[Derail]

2018 Screw Build 11/17. I got it.

 

[Predator]

What year is your truck? I have a June built 2018 and have not seen this recall on my ford pass. I know there has been an ongoing problem with F150 door latches freezing since 2015.

2017 SuperCab, May 2017 Build.

 

[Edbert]

That sucks move to Texas may need a foam seal to hold in the ac lol

That deserves a "like", but I'm moving to the Raptor after years in Texas with only a sheet of vinyl over my head (if anything) so I'm expecting it to feel like driving in a refrigerator

 

[bo1966]

That sucks move to Texas may need a foam seal to hold in the ac lol

Please don't invite anymore to move to Texas. We're full

 

[18RaptorOW]

I had my 18S27 carpet shield and insulation work done yesterday which only took 3 hours. When I mentioned the 18N03 he said it wasn’t a recall and only needed to be done if I experienced the door latch giving me an issue. I guess we shall see as I live in California and don’t experience colder than 40 degrees.

 

[BIRDMAN]

I'd risk the door latch freezing before I let the dealer break all the door panel clips trying to install a chunk of foam in my door.

 

[smurfslayer]

I'd risk the door latch freezing before I let the dealer break all the door panel clips trying to install a chunk of foam in my door.

Dude, it’s not all that. I pulled the door panels to replace the speakers without harm, so it’s safe to say trained chimpanzees can do it. Nowhere near as bad as pulling the grille apart.

 

[Onemoosehorn]

Well, had the door latch issue this morning. North East Pa, 28 degrees out. Went out at 5:30 to go to work and the rear doors wouldn’t open, like the handles were a little frozen. Thought nothing of it and gave a pull and the drivers door opened. All good. Throw my stuff in the back, go to the passenger side, same thing. Ok no big deal, door opened, throw my stuff in. Now the doors won’t latch. Won’t stay shut. No matter what I do. They are currently ratchet strapped together holding them closed. Waiting for the dealer to open so I can call.

 

[Raptor Popo]

I have a '17... rear passenger door did this last year, took it to dealer, of course couldn't replacate the issue... it's done it twice in the last week in only that door. It will eventually free up once interior of truck is warm. Located in western PA with temps around 30-32 in mornings, so far. Taking it to dealer end of the month, again...

 

[Onemoosehorn]

Dropped it off when the dealer opened. Picked it up last night in 11” of snow. Dealer said they fixed all 4 doors. Everything worked this morning. Let’s hope it doesn’t happen again.

 

[Raptor Popo]

Picking up truck from service tomorrow... after 3 days of them having truck they say the doors should be fixed. Had this recall done last year and tech at garage said it won't fix the problem. He said this recall puts a shield over the locking mechanism and if that doesn't work they have to put some sort of apoxy around lock mechanism...(I didn't read the full recall) this is what they did to mine. Tech said mine was the first they had to do this to and the service bulletin was over 60 pages and it was pure hell, according to him... not a raptor specific issue and this dealer had 5 more trucks waiting for same fix... we'll see if it actually cures the problem... Western PA truck ('17 screw)...

 

[Onemoosehorn]

Truck is back at the dealer for the doors again. But could not replicate the problem all week. So I’m picking it up today and going to have to wait until it’s gets below freezing here again I guess. Dealer has done over 80 trucks so far. Said they have 2 techs dedicated to just this issue everyday. They did say it is a moisture/freezing problem, but have to wait until my doors won’t open again to see the actual problem.

 

[Derail]

Truck is back at the dealer for the doors again. But could not replicate the problem all week. So I’m picking it up today and going to have to wait until it’s gets below freezing here again I guess. Dealer has done over 80 trucks so far. Said they have 2 techs dedicated to just this issue everyday. They did say it is a moisture/freezing problem, but have to wait until my doors won’t open again to see the actual problem.

You would think this would be something that they would be able to fix without seeing it happen themselves. There can't be that many things attributable to this issue.