Recommended dealers for warranty / service

Discussion in 'Ford Raptor Maintenance Forum' started by KaiserM715, Aug 20, 2013.

  1. KaiserM715

    KaiserM715 Kaiser Söze Staff Member

    Posts:
    8,580
    Likes Received:
    3,082
    Joined:
    Aug 5, 2010
    Location:
    Houston, TX
    Post your recommendations for dealers for warranty and / or service work. Please limit discussion to good experiences / recommendations. The intent is not to turn this thread into a bash fest for a bad experience. Provide the dealer name, location and a recommended service adviser.
     
    Last edited: Aug 20, 2013
  2. Icecobra

    Icecobra FRF Addict

    Posts:
    3,277
    Likes Received:
    1,660
    Joined:
    Oct 15, 2012
    Location:
    Gilroy Garlic capital of the world
    The Ford store Morgan hill... The service writers pretty much suck and male no effort. But the service manager (ART SILVA) will go above and beyond to make sure its covered and fixed right the first time. Since I have purchased the truck 5 trips to service and 5 times no problem the manager takes care of it... One time I am pretty sure I bent the tie rod end, no problem covered it under warranty and realigned it for free... Then washed it before giving it back.. You can certainly do a lot worse than going here....
     
    Last edited: Aug 21, 2013
  3. The Car Stereo Company

    The Car Stereo Company aka nosbusa Supporting Vendor

    Age:
    40
    Posts:
    24,794
    Likes Received:
    8,278
    Joined:
    Jul 8, 2012
    Location:
    here, on frf
    since this is a positive thread, maybe post the name of the people you worked with? i think it would be nice to know who to talk to if we decide to go to of these recommended dealers. when you hear that someone was referred to you, you tend to to out of your way to make that customer happy.
     
  4. Txfight00

    Txfight00 Full Access Member

    Posts:
    453
    Likes Received:
    184
    Joined:
    Jan 2, 2013
    Location:
    Scottsdale,AZ
    Mike Alevisos at Sanderson Ford in Glendale AZ - solid guy, straight shooter. Got his name from Matt Kimmerle of Sanderson Offroad.
     
  5. KaiserM715

    KaiserM715 Kaiser Söze Staff Member

    Posts:
    8,580
    Likes Received:
    3,082
    Joined:
    Aug 5, 2010
    Location:
    Houston, TX
    I have taken my truck in twice for warranty issues and took my truck to McRee Ford in Dickenson, TX. I used Mike Becker as my service adviser both times. I did not have any issues and they were pretty quick about getting my truck fixed.
     
  6. wanderfalk

    wanderfalk Full Access Member

    Posts:
    525
    Likes Received:
    72
    Joined:
    Jun 29, 2013
    come on southern california guys chime in on your service workmanship.
     
  7. DieselD

    DieselD Full Access Member

    Posts:
    133
    Likes Received:
    21
    Joined:
    Aug 12, 2012
    Location:
    Arizona
    For the Phoenix metro area Bell ford are my choice with Sanderson Ford second. I have names of techs that will treat your truck right if needed
     
    Yunk the Junk likes this.
  8. RAPTOR2012GR

    RAPTOR2012GR Full Access Member

    Age:
    44
    Posts:
    100
    Likes Received:
    10
    Joined:
    Mar 23, 2012
    Location:
    MERCEDES TX
    Any good dealership in south Tx
     
  9. Cleave

    Cleave FRF Addict

    Age:
    26
    Posts:
    3,359
    Likes Received:
    938
    Joined:
    Apr 23, 2013
    Location:
    Oxnard, Ca
    For those of us in the Sacramento area, I would recommend Steve cook at elk grove ford, power steering went out for the second time and he took care of it with no questions, the quick lane service there is also very good
     
  10. mudblood

    mudblood FRF Addict

    Age:
    70
    Posts:
    1,429
    Likes Received:
    609
    Joined:
    Nov 11, 2013
    Location:
    Atlanta
    In the Northeast Atlanta region Gwinnett Place Ford has excellent service. Toni Deldonna is the service manager and will go the extra mile for the service customers.
     

Share This Page