Phone Button on the Steering Wheel

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dreys

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San Diego, CA
Truck: 2020 Raptor, 802a Package
Phone: Android Galaxy S10

When phone is connected through bluetooth, phone button (picture of the phone) on the steering wheel doesn't do anything. Alternatively, I can go through the sync, click on Phone, Dial and can make calls that way. I can also hang up the call from the steering wheel, but not initiate the call.

How is that button suppose to work?
 

JohnC12

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Leesburg, VA
Truck: 2020 Raptor, 802a Package
Phone: Android Galaxy S10

When phone is connected through bluetooth, phone button (picture of the phone) on the steering wheel doesn't do anything. Alternatively, I can go through the sync, click on Phone, Dial and can make calls that way. I can also hang up the call from the steering wheel, but not initiate the call.

How is that button suppose to work?
I use the center button (with the dude talking) to voice activate the call. The lower left phone button answers the call while the lower right phone button hangs up the call. Hope this helps.

68C26A08-1B96-4EE6-A0B2-2F73C455A606.jpeg
 

Trent 21

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Yep... the phone up symbol is for answering the phone. The phone down is for hanging up. To make a call ya gotta hit the talking face button then follow the nice lady voice instructions and then tell her what ya wanna do or who ya wanna call.
 

MudLovingFJ

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In my 2016 F150 XLT if you clicked the answer button it would take you to your recent call list on the Sync screen. On my 2019 Raptor the button doesn’t do anything except answer incoming calls. Kinda frustrating after years of using that button as a shortcut
 
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dreys

dreys

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In my 2016 F150 XLT if you clicked the answer button it would take you to your recent call list on the Sync screen. On my 2019 Raptor the button doesn’t do anything except answer incoming calls. Kinda frustrating after years of using that button as a shortcut

That's exactly what I was expecting that button to do. On pretty much every other car I have ever driven that button is used to bring up the phone menu.
 
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