FT1 hasn’t confirmed that on the software.FT1 said, The new hardware and software went into production 11/19; issues from then to current production 2023 models are extremely uncommon. The production and service parts are the same.
So the dealer did not do the complete job when they changed the phasers. Look back a few posts, you have them by the short hairs. They should have done the programming at phaser replacement
I know he said that and it may be true but 21B10 supplement 1 didn’t release until March 2nd of 2021 according to the documentation.
I remember when I had it done there was no talk of a software update at that point.
I could possibly argue that I had significant wear by them waiting a full year to release software for the updated part but $1100 is out of lawyer territory.
I was surprised that Ford corporate quickly agreed to paying 60% and at a discounted labor rate.
I mentioned an attorney to the dealership and I wonder if that had an affect?
Literally a 5min phone call went from $5300 to $1100