Side Rails bubbling up

[Humvee21]

Extremely LAME response from my dealership. Their quote was "We see the problem with the bubbles but we cant do anything about it. We aren't authorized (?) to make those types of warranty claims"?? WHAT DOES THAT MEAN? What is a 3 year bumper to bumper actually mean? Really awful service.

Mine was flaking off in a small area and I took it to the dealer. They told me nothing they can do... Luckily the flaking hasn't gotten worse. I sometimes ask "is this a common problem?" for problems that are obviously common... I usually get the response "nope, first I've heard". Well then, if there are no problems then I guess they'd be out of business.

 

[Rookie]

Mine was flaking off in a small area and I took it to the dealer. They told me nothing they can do... Luckily the flaking hasn't gotten worse. I sometimes ask "is this a common problem?" for problems that are obviously common... I usually get the response "nope, first I've heard". Well then, if there are no problems then I guess they'd be out of business.

Sounds right. My dealer couldn't believe my power steering pump was out. Wasn't a common issue according to them.

 

[Yukon Joe]

Looks like the aluminum has corrosion under it and is bubbled up.
Where do you live? Salt on the roads in winter?


The under side of my side steps are petty worn. I can see the aluminum showing through in spots.

Yukon Joe
www.RUNRAPTORRUN.com

 

[Humvee21]

Sounds right. My dealer couldn't believe my power steering pump was out. Wasn't a common issue according to them.

In my case it was the canister purge valve that Ford issued a TSB to replace. I've also tried to complain to Ford about a certain dealer and Ford said that there's nothing they can do since the dealers are privately owned.

Sent from my HTC One_M8 using Tapatalk

 

[STUTIDE]

Looks like the aluminum has corrosion under it and is bubbled up.
Where do you live? Salt on the roads in winter?


The under side of my side steps are petty worn. I can see the aluminum showing through in spots.

Yukon Joe
GREAT LAKES RAPTOR EXCURSIONS

I have been totally shocked at my dealers responses. Had a laundry list of things (5 - 6) - he walks around and says "I can fix that but not that and I can fix that and not that"? What makes one part that is flawed any different than another part? The cost? He said "do you know how much those side rails are a piece"? I said no and don't really care - he says $2000 bucks each - and I say - well Ford should have done some more research on the deal to make sure they would be flawed within 3 years?? I live in South Carolina so we get no salt and snow. My daughters have Hyundais and my wife has a GM product - 5 year on Hyundais actually means that? Really disappointed in Ford that 3 years warranty items are like going through a cafeteria line and picking which items they choose to warranty???

 

[Yukon Joe]

Yeah. That sucks. You close to the ocean?

BTW- you should make one of the Carolina monthly meet ups! We try to do it spread out over the two states.

Yukon Joe
www.RUNRAPTORRUN.com

 

[STUTIDE]

Yeah. That sucks. You close to the ocean?

BTW- you should make one of the Carolina monthly meet ups! We try to do it spread out over the two states.

Yukon Joe
GREAT LAKES RAPTOR EXCURSIONS

Sounds good - I am basically in Charlotte but about a mile away just across the state line in SC.

 

[Yukon Joe]

Here is October's meet up.

http://www.fordraptorforum.com/showthread.php?p=746012

Yukon Joe
www.RUNRAPTORRUN.com

 

[STUTIDE]

Here is October's meet up.

October Carolina Raptors Meet Up - FORD RAPTOR FORUM - Ford SVT Raptor Forums - Ford Raptor

Yukon Joe
GREAT LAKES RAPTOR EXCURSIONS

Awesome -thanks - Im gonna try to make this !