You know after calling ford numerous times, talking with a supervisor in customer service and even public relations. Ford just plain doesn't care that much with customers in general. They make it seem like they do but their actions don't. It's like they don't want to deal with it. It seems their attitude is let the customer deal with the dealership but don't even bother us, we just make the product for the dealerships. It's messed up and I hope one day that all these large auto companies go out of business for being ******** to the ones that matter the most. And hopefully new auto companies are created with customers as their main focus. I so wished that GM would of claimed bankruptcy and failed, they were the first company that I dealt with back in the 80's with a "don't care" attitude and it caught up to them, too bad they got bailed out. Ford needs to learn from history.