WhereAreTheBrakes
Member
Hey gang. I’m in a serious pickle.
I’ll give you the short story first.
Dealership won’t honor warranty because of aftermarket drain plug.
Story:
So 2 months ago We we’re on a road trip and had a low oil pressure warning so I immediately pulled over and shut the truck down. After seeing a bunch of oil, I checked the dipstick on level ground and there was still plenty of oil on the stick, oil pressure light went away so I drove ~15 miles to work and left it for a tow truck. Truck ran normal
(It was about -40 and midnight, so we couldn’t realistically wait for 2 hours for a tow truck without idling the truck anyways).
So truck sits at Ford for 2.5 months.
Today they look at it… find that the Ronin quick change oil drain was the source of the leak, and that there was only one quart of highly metallic oil in the engine. They say it needs a new engine.
When the service rep called me he said that there isn’t a warranty on the truck (even though it’s still under powertrain) because they “know” the previous owner had modifications. I confirmed that’s a lie from form customer service.
Now, before you jump the gun and assume I drove this thing on way low oil forever and that’s the cause, assess 3 facts.
- The oil pressure was fine all the way back to town.
-About two weeks prior to this, I had brought the truck in for a rattle/slight knock sound that they said was “normal”
3 super metallic oil change, but oil was changed about 4K miles ago.
Unless the low oil pressure light came on way late, I don’t think the metallic looking quart they drained was caused by the small time I limped it to town. Again. Oil pressure was normal all the way back.
I just bought the truck about 4K miles ago, and I didn’t know that the ronin drain plug was on there. Whole deal is super frustrating.
Lemme know what you guys think/I should do.
It sounds like I’m going to have some sort of rock solid reason for them to honor the warranty, otherwise it’s going to time to take it before they waste my money and build the motor.
I’ll give you the short story first.
Dealership won’t honor warranty because of aftermarket drain plug.
Story:
So 2 months ago We we’re on a road trip and had a low oil pressure warning so I immediately pulled over and shut the truck down. After seeing a bunch of oil, I checked the dipstick on level ground and there was still plenty of oil on the stick, oil pressure light went away so I drove ~15 miles to work and left it for a tow truck. Truck ran normal
(It was about -40 and midnight, so we couldn’t realistically wait for 2 hours for a tow truck without idling the truck anyways).
So truck sits at Ford for 2.5 months.
Today they look at it… find that the Ronin quick change oil drain was the source of the leak, and that there was only one quart of highly metallic oil in the engine. They say it needs a new engine.
When the service rep called me he said that there isn’t a warranty on the truck (even though it’s still under powertrain) because they “know” the previous owner had modifications. I confirmed that’s a lie from form customer service.
Now, before you jump the gun and assume I drove this thing on way low oil forever and that’s the cause, assess 3 facts.
- The oil pressure was fine all the way back to town.
-About two weeks prior to this, I had brought the truck in for a rattle/slight knock sound that they said was “normal”
3 super metallic oil change, but oil was changed about 4K miles ago.
Unless the low oil pressure light came on way late, I don’t think the metallic looking quart they drained was caused by the small time I limped it to town. Again. Oil pressure was normal all the way back.
I just bought the truck about 4K miles ago, and I didn’t know that the ronin drain plug was on there. Whole deal is super frustrating.
Lemme know what you guys think/I should do.
It sounds like I’m going to have some sort of rock solid reason for them to honor the warranty, otherwise it’s going to time to take it before they waste my money and build the motor.