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Ok Experience with Rogue Racing - Good craftwork - bad CS

Discussion in 'Sales Feedback' started by rayofsi, Oct 14, 2019.

  1. rayofsi

    rayofsi FRF Supporting Member Supporting Member

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    Took a risk with Rogue Racing, Received my order in 12-13 weeks after payment.

    Ordered Front and rear bumpers.

    Arrived missing acc bracket- they actually replied really quickly and 2nd day aired me a bracket. - does not work with my aftermarket mountune fmic.

    Missing carriage bolts for parts of front bumper - never heard back..

    Missing bolts to mount rear bumper onto hitch... - never heard back.

    one nut was the wrong thread - never replied

    license plate bolt holes needed to be retapped.

    one of the backup sensor holes had the wrong pattern cut into it. required trimming backup sensor trim.
    bumper steel is actually thick to the point where the backup sensor trim doesn't fit securely.

    asked for instructions many times - no replies - followed add instructions which worked well. apparently i needed to grind another part of the hitch assembly... didn't get that done

    bumpers have great fit and finish. Everything fits great for the most part, worksmanship is great, no complaints on this part.

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  2. John813

    John813 Full Access Member

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    I was last on here in~ 2017, didn't expect to see quite a few bad reviews on Rogue. Seemed like back then it was just the shitty powdercoating issues.

    That's a shame, bought a few bumpers from them in the past with no real issues/missing parts.
     
  3. RDFTS

    RDFTS aka Rick Supporting Member

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    We tried to warn you and others. Stay away from Rogue and hopefully they will go away as quickly as they came. They have no business being in this business with their product and lack of customer service. I think their focus is mainly lifted trucks and wheels/tires now with their main company 4theTruck. Rogue was always a step child for them.

    One of my happiest moments was when I took these off regardless the money I lost on them.

    [​IMG]
     
    Jonny V and John813 like this.
  4. RDFTS

    RDFTS aka Rick Supporting Member

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    I just heard today that Rogue Racing shut their doors. But their main company 4TheTruck is still afloat unfortunately.
     
    Last edited: Oct 30, 2019
    Jonny V likes this.
  5. RDFTS

    RDFTS aka Rick Supporting Member

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    Was on FB. Apparently they shut the doors of the separate building where Rogue was located. They are consolidating Rogue into the 4thetruck building from what someone posted there.
    If business is declining this makes sense and smart to keep the lights on for the time being.
     
    Jonny V likes this.

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