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In case you wondered how M&R handles business

Discussion in 'M and R Automotive' started by MandR Automotive, Jan 1, 2013.

  1. MandR Automotive

    MandR Automotive Supporting Vendor Supporting Vendor

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  2. RatedSVT

    RatedSVT FRF Addict

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    Yeah I just wish you guys would answer you're facebook page lol. I sent this.. "Hey do you guys know if the rigid security nut kit will work with your light bar? Im about to purchase an aftermarket bumper that puts my M&R 40" in the front of this aftermarket bumper instead of being behind the grill but I want to help make sure no one is going to steal it. ".... still would like to know
     
  3. raptrcrzy

    raptrcrzy Full Access Member

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    Im curious, would yall cover the cost to ship back the broke one or is that on the buyer?
     
  4. robbys3m3

    robbys3m3 Full Access Member

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    I have recently had a very similar positive experience with m&r...thanks again!
     
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  5. MandR Automotive

    MandR Automotive Supporting Vendor Supporting Vendor

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    They wont fit because we use bolts not nuts to secure them. Unless you get a stud bolt. Very possible

    ---------- Post added at 01:43 AM ---------- Previous post was at 01:42 AM ----------

    We expect the customer to ship us the broken bar but we cover the shipping to them
     
  6. RatedSVT

    RatedSVT FRF Addict

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    Any ideas on how to add a lock to the lightbar?
     
  7. shooterAMG

    shooterAMG FRF Addict

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    I commented on facebook. Get some tamper resistant torx machine screws. You just need to confirm length (hee hee) and width(giggle giggle). Take one to a hardware store to find the thread spacing and pitch.
     
  8. atx

    atx Member

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    I ordered the 30'' and 40'' kit for behind the grill. I am a little upset because M&R only shipped the 30'' to me because they are out of 40'' due to the snoball 500. The 40'' is on its way now but usps shipping is a joke so i really cant track it. It is supposed to arrive today but still says it is in california (I live in TX). Had M&R told me this when i ordered them it would have not been a big deal at all. However I was under the impression that both bars would be shipped and arrive at the same time. It is very frustrating. With that being said, I installed the 30'' bar and am very impressed! I cant wait to see what its like when paired with the 40''. I would recommend M&R to anyone looking for LED light bars, but I would strongly suggest making sure everything gets shipped out at the same time or at least be aware if that isnt possible, I was very deflated when only one bar arrived.

    Additionally I found out something interesting (at least i think so) in the midst of all this. UPS actually does all of USPS shipping, or at least larger item shipping. I called the post office to see if they could get a better track on where the 40'' bar is and they told me they had no way of tracking it other then what is can do because it is all done through UPS. So knowing what i know now, I would definitely buy from M&R again but request to us UPS and make sure everything ships at the same time, or if not at least be aware that things will ship separately. But a 30'' and 40'' light bar for a $1000 is a hell of a deal!!
     
  9. Reagansa

    Reagansa Full Access Member

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    ATX, Did M&R send you a tracking number? I ordered the bumper fog light kit and their new 4 lights kit for either side of the front plate (have to have in Colorado so no 20). When they shipped M&R sent me an email with a tracking number. I went to

    https://tools.usps.com/go/TrackConfirmAction!input.action

    entered the tracking number they provided and all is good. Don't know how up to date it is but as of 10 minutes ago it tells me the package it out for delivery.

    Hope that helps.

    ---------- Post added at 12:34 PM ---------- Previous post was at 12:28 PM ----------

    Should have also mentioned, M&R was great to work with. I debated the 30/40 deal they had over the holidays. Finally went with the set up above. They provided good advice (floods v spots) and even a bit of a deal. Didn't go via Facebook cause I don't Facebook. Via email they were very responsive, even through the holidays it was never more than 30 minutes response times, and I can be a pain in the ass.

    Haven't received the order (due in today) but don't expect any issues based on what everyone else has had to say. I'm also confident they will stand behind what they sell.

    Now I just need to find time, and a warm place (20 degrees for the high, truck wont fit in garage with door down, and the Broncos takin it to the Ravens this weekend) to install.
     
  10. atx

    atx Member

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    Yes they did. 03121430000125454845 and it still says it is in CA but should be delivered today in TX. Really at this point my frustration is more with USPS then with M&R.
     

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