Yes we address anyone who has a warranty concern & reaches out to us via our company emails or phone. We have a team here that handles these issues. Unfortunately, we cannot help customers that do not reach out to us. It's impossible for us to read every comment in every thread on the internet to search out who is having issues. Keep in mind, we ship several hundred bumpers per week. So when you hear 2-3 people having rust on their bumpers, there are 200-300 other customers that week with zero issues. For example, the Ford Raptor is a great truck & in our opinion the best truck on the market. We have seen threads on here about lemon laws, rust, low oil pressure, blown motors, etc etc. And all of you, including ADD, still bought the Raptor with confidence. Even a company as large as Ford has a warranty because even Ford is not perfect. We are no exception. We strive to be perfect but we do realize & acknowledge there are bumpers with warranty issues. We are more than happy to assist if they reach out.
Thanks for the response. We also have many customers with 6-10 year old ADD bumpers with zero rust on them. Read my above post, hopefully that sheds some light on the issue.
