Ford dealership denied warranty claim on my 3 week old truck....

Discussion in 'Ford F-150 Raptor General Discussions [GEN 2]' started by Onemoosehorn, May 8, 2018.

  1. RDFTS

    RDFTS aka Rick Supporting Member

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    From my experience, a dealer will pass the buck to Ford on a claim. But a good dealer will convince Ford by being clever and know what it takes to get things through the warranty process so they get reimbursed. Fortunately I found a dealer that puts the customer first over an idiot in the Ford warranty division. So to say that Ford is doing this is incorrect, you just have an idiot service advisor at the dealership you are going to.
     
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  2. Jake17

    Jake17 FRF Addict

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    LOSER :lol:
     
    Last edited: May 9, 2018
  3. df4801

    df4801 Full Access Member

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    Yea, you pretty much did, or at least implied it..

    "but I had only owned the truck 7 hrs and for $74000, someone was fixing the stickers. "

    So then what you are saying is that you got $5000 off MSRP, (which is about as good a deal as anyone has ever got), but you are now spending many hours and emotional energy on a small defect in a $224 sticker that you don't even like anyway???

    Lighten up Francis
     
  4. Onemoosehorn

    Onemoosehorn Full Access Member

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    The day your name ends up on the title of this truck, then feel free to enlighten us with your ignorance all you wish. I mean that in the nicest way possible too.

    I’ll spend whatever I want to emotionally or financially, because it’s MY truck. Not yours. This was more on the principal of the issue, not just the damn stickers. Please re read the statement you quoted me on. Where does it say I “paid” $74000? Never implied it either. I have posted in numerous threads what I paid for the truck. Yes, for $74000, someone is fixing it. I would look at that as what the truck is worth. IDK.


    Now back to the thread and the adults here, I had a very positive conversation with 2 regional reps from Ford today. Bottom line, Ford is replacing or removing the stickers, under warranty. Whichever I want. There was no issues today, no problems at all. They were completely understanding, and highly recommendable. The Rep is also taking care of this claim personally, from start to finish, including the final approval on my part, of whatever I choose. Also had a great conversation about the dealership the claim was initiated at. Just got off the phone with the collision shop manager of the new dealership, he said he is also taking responsibility for this personally. What a great way for Ford to step up and take care of this.

    Thanks for everyone’s advice and help with this.
     
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  5. nikhsub1

    nikhsub1 Full Access Member

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    You know, if he would have come in here and said that he paid $5k OVER sticker, ya'll would have made fun of him and then said that he has enough money to get the stickers fixed himself...

    OP - people in here are seriously bitter sometimes. I would have been pissed too, it's all about the way the dealer handled it and I'm glad you are getting a resolution.
     
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  6. Onemoosehorn

    Onemoosehorn Full Access Member

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    I appreciate that. I thought we were all here to help each other. It’s ncie to see that some stand up guys still exist.

    Im not worried about anyone on this forum. I spent too many years in the USMC to let some of these guys rattle me..... to much. Lol. I do love learning on this forum though. Now it’s back to “mod” researching.
     
  7. 04SSHD

    04SSHD Full Access Member

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    This...right here...is why NO ONE should order trucks with stickers...
     
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  8. wreedsvt

    wreedsvt Full Access Member

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    I refused to get the stickers, mine looks so much better without!
     
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  9. BangBang

    BangBang Full Access Member

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    This is one of the least of many reasons I ordered a Raptor!
    It's one of very few vehicles you can buy that doesn't have a ton of emblems all over it, especially if you delete the stickers.
    Stickers were cool on my 4th grade school binder, and they were free.
     
  10. raminator08

    raminator08 Full Access Member

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    i agree, I only really like the splash graphics that came on the '10 and '11 models and even then I would get them only on the molten orange supercab because it makes me feel nostalgic
     

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