ddan
Member
Purchased this a year and a half ago with 6,300 miles on it. It was basically brand new without a scratch on it except for a crack in the windshield. I’ve doubled that milage in a year had a lot of fun with it, and haven’t noticed any problems or issues outside of the occasional weird shift around 4th gear before it warms up. It runs perfectly, doesn’t have a cam phaser rattle or any other out the ordinary noises, and I love the truck.
Now the bad news.
The manufacture date is November 2019.
After buying it the first thing I did was check on the cam phaser update. The dealer verified that it wasn’t installed yet and they could do it. All I had to do was wait 4 months for an appointment. Four months later I dropped it off, went to work, and got a phone call a few hours later saying that my aftermarket Kenwood head unit was interfering with the update and they couldn’t complete it. I said okaaay… I’ll put the factory head unit back in and you can try again. They said sure. No problem. See you in four months. Four months later I come back, factory head unit reinstalled, and the service advisor tells me sorry, can’t do the update because it expired last month. I argued a bit, even offered to pay for it just to get it done, they conferred with each other, and finally agreed to go ahead and do the update.
A few hours later the phone rings and I’m talking to the tech doing the update. He tells me there is no update available for this vehicle. I ask, does that mean the cam phaser update was installed after all? His reply: “maybe.”
I go get my truck and ask the service advisor how I know the update has been installed. His answer: “it’s hard to tell.”
Yes this actually happened.
So… how do I check for myself to see if this has been done or not?
When I cold start I hold the brake and gas peddle down for a few seconds until the oil pressure comes up. I don’t know if it really helps or not, but I do it as a precaution.
Suggestions?
Thanks
Now the bad news.
The manufacture date is November 2019.
After buying it the first thing I did was check on the cam phaser update. The dealer verified that it wasn’t installed yet and they could do it. All I had to do was wait 4 months for an appointment. Four months later I dropped it off, went to work, and got a phone call a few hours later saying that my aftermarket Kenwood head unit was interfering with the update and they couldn’t complete it. I said okaaay… I’ll put the factory head unit back in and you can try again. They said sure. No problem. See you in four months. Four months later I come back, factory head unit reinstalled, and the service advisor tells me sorry, can’t do the update because it expired last month. I argued a bit, even offered to pay for it just to get it done, they conferred with each other, and finally agreed to go ahead and do the update.
A few hours later the phone rings and I’m talking to the tech doing the update. He tells me there is no update available for this vehicle. I ask, does that mean the cam phaser update was installed after all? His reply: “maybe.”
I go get my truck and ask the service advisor how I know the update has been installed. His answer: “it’s hard to tell.”
Yes this actually happened.
So… how do I check for myself to see if this has been done or not?
When I cold start I hold the brake and gas peddle down for a few seconds until the oil pressure comes up. I don’t know if it really helps or not, but I do it as a precaution.
Suggestions?
Thanks
