Lights out on brand new RI 20"?

[RigidIndustries]

First off we do apologize for any problems you are having with our product. This does sound like a grounding issue, Please double check the connection. If that doesn't work make sure to call our office right away and we will make sure we take care of this problem. We back our product 100% with a lifetime warranty. Thank you for choosing Rigid Industries!

 

[Maxx2893]

And this is why I love Rigid.

P. S. If this happens in 10 years, they will take care of it the same way.

 

[daveypetey]

Hey Dave, I emailed you this morning. Make sure you have a good ground, other than that we will get it sent in to Rigid for warranty repair. Just let me know what you find!

Thanks! Got is sorted with some help from RI.

---------- Post added at 09:25 AM ---------- Previous post was at 09:24 AM ----------

First off we do apologize for any problems you are having with our product. This does sound like a grounding issue, Please double check the connection. If that doesn't work make sure to call our office right away and we will make sure we take care of this problem. We back our product 100% with a lifetime warranty. Thank you for choosing Rigid Industries!

Fail on the multiple quotes. But win on the light. Just had to go from upfitter switch 3 to 2. Thanks again guys!