CPO Gold Certified Listed a Blue in FordPass

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apcf150

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Hello All,

Looking for advice on this as I’ve searched but seem to come up empty.

I purchased a Ford CPO Blue Advantage Gold Certified from a Ford Dealer in Tennessee.

When my vehicle was entered in the FordPass app, the warranty portion reflects that it is Blue Certified instead of Gold. Obviously, this is a dramatically different than a Gold Certified.

I have the paperwork and contacted the dealer, they’ve acknowledged that it’s Gold certified and have said they have re-entered it as a Gold certified vehicle.

However, a month later, it’s still not updated in the app. I’m tired of nagging the dealer when they don’t seem willing or able to fix it.

My question is, how can I get this corrected? Any advice would be greatly appreciated.
 
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thatJeepguy

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Go to the warranty section of the app, what does it say?
 
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apcf150

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Go to the warranty section of the app, what does it say?
3/4 FBA BLUE USED PREMIUMCARE WTY W/ROADSIDE

Expires


02/06/2025 or 40000 mi


whichever comes first


Deductible


$100


Plan Information


ESP CONTRACT START DATE: 07/05/2023


CONTRACT SIGNATURE DATE: 07/05/2023.


CONTRACT START DISTANCE: 9549.
 

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