Power Tailgate Error - Won't open "stow step"

[RogueClimber]

I do find it interesting that the image shows the tailgate closed while the cover is being opened

 

[Donmatteo]

I do find it interesting that the image shows the tailgate closed while the cover is being opened

View attachment 432538

That's more for marketing ascetics but you can have the gate up while it's rolled up fully or part way like the picture shows.

The gate only needs to be open/down to unlock it. The gate can be up however when you want to roll it back to lock it.