Outside Keyless entry not working 21 RAPTOR

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tabvette

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So another issue has just popped up, intermittently the key pad is not functioning. The lights will come on, but the Pad does not lock or unlock. It seems like it has completely stopped working now. Is anyone else experiencing this?
 

Donovan

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I guess I should actually ...figure mine out and then change it because its probably the DAMN stock passcode..
 

HighwaySentinel

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I use mine all the time. If you have lost your passcode, you can find the master one on a small module near the interior fuse box. Mine was a pain to get at.
 

John M BUNMAN

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So another issue has just popped up, intermittently the key pad is not functioning. The lights will come on, but the Pad does not lock or unlock. It seems like it has completely stopped working now. Is anyone else experiencing this?
Well, well, this just happened to my wife’s 2020 Explorer ST. It did the same thing, worked intermittently then stopped all together. Then her FOB would only let her unlock the drivers door.
We got locked out like @GordoJay scenario. Thanksgiving, locked her purse, hidden, in the car. Used the bottom 2 numbers on the keypad to lock the purse in the Explorer. Came out, the MFING Keypad wouldn’t even light up! So it turned into a 3-Ring circus to get the other set..
Fast forward to last week I was able to get it into service.
The BCM (body control module?) was dead, NOT SENDING POWER TO THE KEYPAD :(
Replaced working fine now.
We had some other issues that are requiring the APMI to be replaced
Of course BACK ORDERED !!
 

John M BUNMAN

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I use mine all the time. If you have lost your passcode, you can find the master one on a small module near the interior fuse box. Mine was a pain to get at.
You can also pull the code from settings and change it in there. Don’t ask me how, I had to watch a YouTube video
 

HighwaySentinel

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You can also pull the code from settings and change it in there. Don’t ask me how, I had to watch a YouTube video
I believe that it will give you the master only if you know the current code. I did not know anything and had to dig around down in the floorboard. For the OP, if it has intermittently gotten worse and now does not work at all, you might have to open it up and see if the connection is secure. Then maybe replace.
 
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