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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Dealers, Warranties and TSBs...
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<blockquote data-quote="nikhsub1" data-source="post: 1510585" data-attributes="member: 22952"><p>So, I called a local dealer here in SoCal to get a TSB done on the rough shifting transmission. Called, they said no problem bring it in we'll flash while you wait. Great! Made an appt for today at 8am. On my way there my recurring P0420 CEL. came on (catalyst below threshold value). I told them it was probably that CEL as I've had it before and cleared it. So I'm in the lounge and my service advisor (who was really cool BTW) came in with a tech to discuss the CEL. The tech said it could be caused by my aftermarket intake. Right away alarm bells went off. I calmly said there is no way in hell a bad CAT is caused by an aftermarket intake. We left it at that and I said that is not why the truck is here, it's here for the TSB for the tranny. Waited a bit longer then my SA comes over and says the service manager wants to speak with me. She tells me they won't do the TSB due to my 'modifications'. I asked her to explain how an intake has anything to do with a transmission TSB that should take 20 mins. At the end of the day I left without anything being done.</p><p></p><p>Is it just dealers around here that are this stupid? Anyone know of a mod friendly dealer in SoCal (Los Angeles specifically)? I think I might call Ford corp but would it just be a waste of time? Anyone with any mods stay far away from Santa Monica Ford.</p><p></p><p>So obviously the Magnuson–Moss Warranty Act did nothing for me here - those of you who use this as a shield that no once can deny you warranty are kidding yourselves. I asked the SM if my radio broke would she deny warranty on that due to my 'modifications' - she said no. I said the intake has as little to do with the trans as it does the radio. She gave zero *****. Wonder what [USER=35543]@FordTechOne[/USER] thinks?</p><p></p><p>THE TSB</p><p></p><p>[ATTACH=full]302699[/ATTACH]</p><p></p><p>The Denial of service/warranty/TSB</p><p></p><p>[ATTACH=full]302700[/ATTACH]</p><p></p><p>The awful service managers card</p><p></p><p>[ATTACH=full]302701[/ATTACH]</p></blockquote><p></p>
[QUOTE="nikhsub1, post: 1510585, member: 22952"] So, I called a local dealer here in SoCal to get a TSB done on the rough shifting transmission. Called, they said no problem bring it in we'll flash while you wait. Great! Made an appt for today at 8am. On my way there my recurring P0420 CEL. came on (catalyst below threshold value). I told them it was probably that CEL as I've had it before and cleared it. So I'm in the lounge and my service advisor (who was really cool BTW) came in with a tech to discuss the CEL. The tech said it could be caused by my aftermarket intake. Right away alarm bells went off. I calmly said there is no way in hell a bad CAT is caused by an aftermarket intake. We left it at that and I said that is not why the truck is here, it's here for the TSB for the tranny. Waited a bit longer then my SA comes over and says the service manager wants to speak with me. She tells me they won't do the TSB due to my 'modifications'. I asked her to explain how an intake has anything to do with a transmission TSB that should take 20 mins. At the end of the day I left without anything being done. Is it just dealers around here that are this stupid? Anyone know of a mod friendly dealer in SoCal (Los Angeles specifically)? I think I might call Ford corp but would it just be a waste of time? Anyone with any mods stay far away from Santa Monica Ford. So obviously the Magnuson–Moss Warranty Act did nothing for me here - those of you who use this as a shield that no once can deny you warranty are kidding yourselves. I asked the SM if my radio broke would she deny warranty on that due to my 'modifications' - she said no. I said the intake has as little to do with the trans as it does the radio. She gave zero *****. Wonder what [USER=35543]@FordTechOne[/USER] thinks? THE TSB [ATTACH=full]302699[/ATTACH] The Denial of service/warranty/TSB [ATTACH=full]302700[/ATTACH] The awful service managers card [ATTACH=full]302701[/ATTACH] [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Dealers, Warranties and TSBs...
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