GEN 2 Cracked Windshield

[aalonso]

2017 Ford Raptor 802a, got a cracked windshield!! Is Safelite Glass a good choice for windshield replacement or should I try my Ford dealer. Thanks


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[Ruger]

I've never used either Safelight or the dealer and I'm on my third replacement windshield. There are auto glass companies all over the place. See if you can review their customer satisfaction scores.

 

[10SpdsOfFury]

If you replace the windshield on 802A with camera and lane assist you need to have the camera recalibrated. I believe Safelite is the best choice.


With my 2015 Platinum I had it replaced by another company then had to take it to Ford for recalibration.

 

[Badbowtie]

If you replace the windshield on 802A with camera and lane assist you need to have the camera recalibrated. I believe Safelite is the best choice.


With my 2015 Platinum I had it replaced by another company then had to take it to Ford for recalibration.

I had to buy a new windshield with only 1000 miles on my truck.

I went to my local mom and pop windsheild shop and got a new one installed in 30 minutes for $350.

I have an 802A and no lane keep recalibration was done and it was not needed... still works perfectly 2000 miles later.

 

[10SpdsOfFury]

I had to buy a new windshield with only 1000 miles on my truck.

I went to my local mom and pop windsheild shop and got a new one installed in 30 minutes for $350.

I have an 802A and no lane keep recalibration was done and it was not needed... still works perfectly 2000 miles later.

I am glad yours was good because mine never worked right after, I traded for the raptor shortly after so never got it fully fixed.

 

[Raptorguy1]

I've had quite a bit of experience with Safelite for both repair and replacement. I'd recommend them. The only bad experience I had with them was on my 03 Supercrew had what started out to be a small chip repair. The guy put a wet rag on the windshield that was real hot and the whole thing broke. They had to go get a windshield and he ended up breaking my rearview mirror also. They put a brand new one on and all ended well.

 

[Badbowtie]

I am glad yours was good because mine never worked right after, I traded for the raptor shortly after so never got it fully fixed.

I guess I got lucky??

What was yours doing wrong?

 

[10SpdsOfFury]

I guess I got lucky??

What was yours doing wrong?

The lane assist would steer to the left and just keep going, and when it goes to the right it starts correcting sooner then before. Basically I think they didn’t calibrate it correctly.

 

[smurfslayer]

I don’t know about where you live, but my wife got a windshield cracked from a rock strike. We called safelight and they had something like a 3 --MONTH-- waiting list for an appointment.

 

[TXRaptor]

I don’t know about where you live, but my wife got a windshield cracked from a rock strike. We called safelight and they had something like a 3 --MONTH-- waiting list for an appointment.

What city and state has a 3 month wait on windshields? Somewhere in CA?

 

[bo1966]

Wow. My chick called them for here 17 ZO6 and they were at her office in 2 hours. In Houston

 

[Raptorguy1]

Wow. My chick called them for here 17 ZO6 and they were at her office in 2 hours. In Houston

That's pretty much been my experience. Same day or next day. I wouldn't want to know what the insurance rates are in a place that has so much glass business.

 

[jzweedyk]

Safelite is great. Used them a couple of times. Great customer service as well. I had a problem with one installation, and they bent over backwards to make it right. Even followed up with a phone call to make sure I was happy.

 

[aalonso]

Got the new windshield installed and it looks good. The calibration process is simple, the tech connects a laptop running the Ford Diagnostic tool, selects “Service Tools”, then selects LDMS (Lane Departure Module Ststem) calibration, then click yes, system returns “Camera Calibration” initiated, then drive the truck for 10 minutes above 40mph on a road with well marked lines, and done!!







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[wreedsvt]

Ive always had good luck with Safelite.

 

[pierceography]

Bumping an old thread...

Got cut off on my way into work this morning, and of course the a-hole's ****** camry threw a rock. It's just a chip now, but right in my line of sight and pretty annoying... And large enough that it will eventually crack.

Seems the overwhelming opinion is Safelite. I've used them once with no complaints, but my questions are:

- Do they replace with Ford OEM?
- I drive a '19 with the wiper defrosters built in, has anyone had an issue with this?
- Ancillary question: With the windshield off, think it might be easier to get power run for a dashboard (or windshield) cam?

Thanks!

 

[zombiekiller]

Bumping an old thread...

Got cut off on my way into work this morning, and of course the a-hole's ****** camry threw a rock. It's just a chip now, but right in my line of sight and pretty annoying... And large enough that it will eventually crack.

Seems the overwhelming opinion is Safelite. I've used them once with no complaints, but my questions are:

- Do they replace with Ford OEM?
- I drive a '19 with the wiper defrosters built in, has anyone had an issue with this?
- Ancillary question: With the windshield off, think it might be easier to get power run for a dashboard (or windshield) cam?

Thanks!

you shouldnt have any issue.

as for power for a dash cam, the windshield being out doesnt help at all. Run the power up the a pillar from the passenger footwell, then across the front of the headliner and down the rear view mirror stalk. ( at least thats what I did and havent had any issues. )

 

[Flash1034]

It’s a scam. If they don’t disconnect the camera, you won’t need to recalibrate it. It’s a money grab.

 

[VinceC]

If you get Safelite do they replace with the Ford SoundScreen windshield? I would want factory windshield so the noise in the cabin stays the same.

 

[Just_in_time]

I got a chip in my windshield on my 2019 at 3000 miles - safelight said it was non fixable. I called my local Ford dealer and the shop guy recommended the installer they use - he said they don't actually fix windshields in house. He said I would save a few bucks going directly to their installer. The place they use had been doing it for them for 25+ years so I went with them over Safelight just because of his recommendation. They did use OEM windshield and matched the original part number - it did not require any further installation - they came to my house and did the whole thing in 1 hour! It was roughly $650.