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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
CarPlay navigation constantly messes up directions and location
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<blockquote data-quote="ZorroV" data-source="post: 1982285" data-attributes="member: 62771"><p>Im in the same boat for the past 3 months roughly. My Apple maps looses location and keeps re-routing me when connected wirelessly. It just started randomly one day as no iOS or SYNC updates were initiated. Post issue, multiple iOS releases have been installed and I want to say maybe 1 or 2 SYNC updates. I was hoping that would be the fix, but it was not unfortunately.</p><p></p><p>I know the issue is not with my phone because when I disconnect my phone from CarPlay, Apple maps works just fine in the Raptor. My wife's phone which is the same as mine and sons phone (iPhone11) have the same symptoms as mine when I connect it to the Sync wireless. I also travel frequently for work and rent multiple different models of cars monthly and never had an issue when I connect wireless as well.</p><p></p><p>Device & Software version</p><ul> <li data-xf-list-type="ul">iPhone 13 pro Max<ul> <li data-xf-list-type="ul">Software 17.2.1</li> </ul></li> <li data-xf-list-type="ul">Sync4<ul> <li data-xf-list-type="ul">Software 6.4.0</li> </ul></li> </ul><p>Troubleshooting steps taken.</p><ul> <li data-xf-list-type="ul">Used waze and google maps</li> <li data-xf-list-type="ul">Restarted iPhone</li> <li data-xf-list-type="ul">Disconnected and re-connected apple CarPlay from Sync along with deleting the connection from the iPhone</li> <li data-xf-list-type="ul">Press the volume nob power button and the forward seek/next button for 10 seconds to reboot Sync</li> <li data-xf-list-type="ul">Master reset of SYNC where I needed to re-activate just like the first time you received the car and setup your profile</li> <li data-xf-list-type="ul">Used wifes phone (iPhone 13 pro max) and sons phone (iPhone 11)</li> </ul><p>[USER=15406]@Lxg44[/USER] had mentioned connecting to the data port to troubleshoot in this thread (Huge shoutout to you). I found out that the 2 ports (USB & USB-C) next to the wireless charger are actually data ports that connect to the Sync system. Previously I had been using the USB-C in the arm rest to charge my phone and still encountered the same issues as stated. I switched over to the USB-C port by the wireless charger and Apple maps started to work as intended.</p><p></p><p>I'm assuming SYNC is using the GPS off of the phone when connect via USB-C (next to the wireless charger) and not the GPS of the car. Again this is only an assumption.</p><p></p><p>Does anyone know if there is a way to clear the GPS calibration on SYNC by any chance? Maybe with forscan?</p><p></p><p>I have searched all over the internet, but cant seem to locate anything on it. Only reason why I mention this is that I had this same issue on my Jeep (iPhone 10 at that time), but with a Pioneer head unit with the factory Jeep GPS harness connected to it. After further research I was able to find the option of clearing the GPS calibration (Learning, Distance & Speed Pulse) off of the Pioneer head unit and everything started working as intended.</p><p></p><p>Hopefully we can find a fix to the wireless CarPlay soon! and Happy Holidays!</p></blockquote><p></p>
[QUOTE="ZorroV, post: 1982285, member: 62771"] Im in the same boat for the past 3 months roughly. My Apple maps looses location and keeps re-routing me when connected wirelessly. It just started randomly one day as no iOS or SYNC updates were initiated. Post issue, multiple iOS releases have been installed and I want to say maybe 1 or 2 SYNC updates. I was hoping that would be the fix, but it was not unfortunately. I know the issue is not with my phone because when I disconnect my phone from CarPlay, Apple maps works just fine in the Raptor. My wife's phone which is the same as mine and sons phone (iPhone11) have the same symptoms as mine when I connect it to the Sync wireless. I also travel frequently for work and rent multiple different models of cars monthly and never had an issue when I connect wireless as well. Device & Software version [LIST] [*]iPhone 13 pro Max [LIST] [*]Software 17.2.1 [/LIST] [*]Sync4 [LIST] [*]Software 6.4.0 [/LIST] [/LIST] Troubleshooting steps taken. [LIST] [*]Used waze and google maps [*]Restarted iPhone [*]Disconnected and re-connected apple CarPlay from Sync along with deleting the connection from the iPhone [*]Press the volume nob power button and the forward seek/next button for 10 seconds to reboot Sync [*]Master reset of SYNC where I needed to re-activate just like the first time you received the car and setup your profile [*]Used wifes phone (iPhone 13 pro max) and sons phone (iPhone 11) [/LIST] [USER=15406]@Lxg44[/USER] had mentioned connecting to the data port to troubleshoot in this thread (Huge shoutout to you). I found out that the 2 ports (USB & USB-C) next to the wireless charger are actually data ports that connect to the Sync system. Previously I had been using the USB-C in the arm rest to charge my phone and still encountered the same issues as stated. I switched over to the USB-C port by the wireless charger and Apple maps started to work as intended. I'm assuming SYNC is using the GPS off of the phone when connect via USB-C (next to the wireless charger) and not the GPS of the car. Again this is only an assumption. Does anyone know if there is a way to clear the GPS calibration on SYNC by any chance? Maybe with forscan? I have searched all over the internet, but cant seem to locate anything on it. Only reason why I mention this is that I had this same issue on my Jeep (iPhone 10 at that time), but with a Pioneer head unit with the factory Jeep GPS harness connected to it. After further research I was able to find the option of clearing the GPS calibration (Learning, Distance & Speed Pulse) off of the Pioneer head unit and everything started working as intended. Hopefully we can find a fix to the wireless CarPlay soon! and Happy Holidays! [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
CarPlay navigation constantly messes up directions and location
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