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Tarita is great - she's been a contact since before I purchased my 22 when things were getting hairy regarding price protection and the MSRP increases. I connected with her last spring when the first dealer diagnosed the shocks to be replaced then said they are on backorder forever. She called around and helped me get in direct contact with the other two dealers to make this a priority
Exactly! The clunk and loose feeling in the rear and steering wheel isnt normal at all. My gen2 never felt this way, always planted
Thats great. I have someone else at executive care and its your standard customer care situation lol.
yep! to get their attention just email Jim farley and youll get a call/email within several hours
I complained on one of Michael Levine’s Instagram posts and he got me in touch with an executive rep as well. It just not as hunky dorey.
here's a copy/paste from the internet I found a while back
Perfect, thank you so much!
My dealership said my rear shock was not able to be ordered at this time. I probably have to call them again and see if anything changed.
Oh don’t tell me that... I really hope that’s not the case. I mean, as long as they don’t keep the truck while waiting for the part and they *actually* order it, that’s fine.
