GEN 2 Wrong oil for 15K miles

[JohnyPython]

The morons at Jiffy Lube couldn't get the skid plate back on correctly today. I get done admonishing them for that and I realize that they've been putting the wrong weight oil in my truck for the last 15,000 miles. 5W20 instead of 5W30. Now I'm really pissed.

Sorry to call you out but big mistake taking any vehicle to jiffy lube.

Change out the oil right away.

 

[BigDogKona]

I think it’s funny some of you trust a dealer more than an oil change shop. I worked at a dealer in my younger years… they’re not paying ASE Certified mechanics to change your oil. Same shit can happen and you just don’t know because you’re not there.

If I had time to change my oil myself, I would. 5 kids and 2 very successful businesses take up my time.

Anyway, for the one comment that was actually helpful: It’s been babied for the most part, with periodic full throttle runs and some towing. Jiffy is offering oil testing on their dime. I am going to take them up on that and have my own oil testing done as well. I guess I’m looking for ideas on how they can make this right: pay for an extended warranty? Free oil changes for life? Should I sue them in small claims for diminished value of the truck? Etc etc

 

[Ruger]

I can't trust the entry level idiot at the $tealership to put the fill cap back on much less not strip/cross thread the skidplate bolts. And of course then there is the oil drip in the garage/driveway where the t a r d didn't clean up after replacing and over tightening the filter. I could go on... but just do it myself and not worry about such things anymore. Would probably be resonable to expect even less from a quick lube place.


<side note>

...can I just go ahead and change my handle to "grumpy old man" and the pic to the old muppet guys? Pretty much sound like them these days.

THIS. EXACTLY.
Because, and I'm sure this is a failing on my part, I cannot understand buying an uber truck and not even changing the damn oil oneself. I could go on about the virtues of crawling under the truck just to make sure things look all right, or rotating the tires yourself because you can inspect the brakes and shocks at the same time, etc., but then I'd be in "grumpy old man" mode, and I sure don't want to do that.

 

[GordoJay]

I think it’s funny some of you trust a dealer more than an oil change shop. I worked at a dealer in my younger years… they’re not paying ASE Certified mechanics to change your oil. Same shit can happen and you just don’t know because you’re not there.

If I had time to change my oil myself, I would. 5 kids and 2 very successful businesses take up my time.

Anyway, for the one comment that was actually helpful: It’s been babied for the most part, with periodic full throttle runs and some towing. Jiffy is offering oil testing on their dime. I am going to take them up on that and have my own oil testing done as well. I guess I’m looking for ideas on how they can make this right: pay for an extended warranty? Free oil changes for life? Should I sue them in small claims for diminished value of the truck? Etc etc

If you're too busy to change your own oil, I'd think you'd be too busy to pursue things like small claims. I'd accept the apology and the oil test and not look back.

 

[alphax]

I think it’s funny some of you trust a dealer more than an oil change shop. I worked at a dealer in my younger years… they’re not paying ASE Certified mechanics to change your oil. Same shit can happen and you just don’t know because you’re not there.

If I had time to change my oil myself, I would. 5 kids and 2 very successful businesses take up my time.

Anyway, for the one comment that was actually helpful: It’s been babied for the most part, with periodic full throttle runs and some towing. Jiffy is offering oil testing on their dime. I am going to take them up on that and have my own oil testing done as well. I guess I’m looking for ideas on how they can make this right: pay for an extended warranty? Free oil changes for life? Should I sue them in small claims for diminished value of the truck? Etc etc

Sorry but I’m not buying this at all… changing my own oil is way more convenient and WAY QUICKER than scheduling/taking it to Jiffy. I don’t see how you can add ‘time management’ as a reason to why you’re taking a $80k truck to get a $30 oil change.

 

[Blu Bug]

Wrong oil put in during current change doesn’t mean previous changes were wrong unless prior receipts indicate wrong weight. All the facts may not have been presented in this case.

 

[alphax]

If you're too busy to change your own oil, I'd think you'd be too busy to pursue things like small claims. I'd accept the apology and the oil test and not look back.

It’s also shady to try to get them to pay for extended warranty and/or lifetime worth of oil changes… etc. If McDonalds gets my order wrong, should I ask a lifetime worth of food or pay for my medical bills? Ridiculous. ‍smh

 

[smurfslayer]

It’s also shady to try to get them to pay for extended warranty and/or lifetime worth of oil changes… etc. If McDonalds gets my order wrong, should I ask a lifetime worth of food or pay for my medical bills? Ridiculous. ‍smh

That’s not really a good analogy. A better analogy would be if you ordered food and they sprinkled small doses of a carcinogen on the food and didn’t tell you for several visits.

Or maybe they didn’t prepare it right and you got food poisoning, had to go to the hospital, but checked out ok. This isn’t getting your meal wrong, wrong oil could compromise the long term durability of the vehicle, something the shop should very well know. In all likelihood, if it was a good, full synthetic, and changed out at early intervals, he will probably be fine but yeah, JL definite owes him a heartfelt apology and an offer to make it right. I thing the oil analysis is a good start.

I think it’s funny some of you trust a dealer more than an oil change shop. I worked at a dealer in my younger years… they’re not paying ASE Certified mechanics to change your oil. Same shit can happen and you just don’t know because you’re not there.

My Lincoln stealership routine service is done exclusively by ASE certified techs. Maybe Ford doesn’t but at least my Lincoln service does. video and all.

If I had time to change my oil myself, I would. 5 kids and 2 very successful businesses take up my time.

Point taken. I hear you. Can I do it, sure. probably the easiest vehicle I have to change oil on that has more than 2 wheels. but there is other stuff to maintain and I do like the idea of having other eyes on my truck once in a while.

It’s been babied for the most part, with periodic full throttle runs and some towing. Jiffy is offering oil testing on their dime. I am going to take them up on that and have my own oil testing done as well.

Good start here. if they used a decent oil, synthetic hopefully, then you should be fine if intervals were low mileage.

 

[nikhsub1]

This thread

 

[Ruger]

This thread

I disagree. The OP's experience is instructive.