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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
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<blockquote data-quote="smurfslayer" data-source="post: 1115090" data-attributes="member: 21926"><p>When there’s no clue, they call the engineering team for guidance and they have to assist. Sometimes a mech replacement won’t help, especially for problems that have multiple paths to a resolution in the troubleshooting guide. Unfortunately, even in 2017 we have hardware and software in which components must be changed, evaluated and followed up one at a time. </p><p></p><p>You are absolutely right, a quick resolution and going the extra mile to make a quick resolution happen wins loyal customers and return customers. </p><p></p><p>I hope they get our brothers back on the road - or off the road - quickly and learn from what happened.</p></blockquote><p></p>
[QUOTE="smurfslayer, post: 1115090, member: 21926"] When there’s no clue, they call the engineering team for guidance and they have to assist. Sometimes a mech replacement won’t help, especially for problems that have multiple paths to a resolution in the troubleshooting guide. Unfortunately, even in 2017 we have hardware and software in which components must be changed, evaluated and followed up one at a time. You are absolutely right, a quick resolution and going the extra mile to make a quick resolution happen wins loyal customers and return customers. I hope they get our brothers back on the road - or off the road - quickly and learn from what happened. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
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