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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
Software Update for Full Screen CarPlay
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<blockquote data-quote="gobluejd" data-source="post: 1893193" data-attributes="member: 46876"><p>Called and spent about 20 mins with a guy. He went through a bunch of question and got my sync and modem serial numbers. He suspects when I went and had it done at dealer it reset me in line. But regardless he escalated it and someone should call me back in 2 business days and created a case. Another thing which he asked, which I have seen floating around the forums is that he asked if I was setting the emergency brake. Which I thought was BS. But he said that helps. And also to make sure your default time for updates is not 12:00am. </p><p></p><p>I will update as it comes. He said that some SYNC and Modems (with corresponding serial numbers) are having issues and that if mine was one of them, they will get it to dealer.</p></blockquote><p></p>
[QUOTE="gobluejd, post: 1893193, member: 46876"] Called and spent about 20 mins with a guy. He went through a bunch of question and got my sync and modem serial numbers. He suspects when I went and had it done at dealer it reset me in line. But regardless he escalated it and someone should call me back in 2 business days and created a case. Another thing which he asked, which I have seen floating around the forums is that he asked if I was setting the emergency brake. Which I thought was BS. But he said that helps. And also to make sure your default time for updates is not 12:00am. I will update as it comes. He said that some SYNC and Modems (with corresponding serial numbers) are having issues and that if mine was one of them, they will get it to dealer. [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford Raptor Audio/Video/Electronics Forum [GEN 3]
Software Update for Full Screen CarPlay
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