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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Sadly I'm not really feeling the Ford love anymore.
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<blockquote data-quote="KAH 24" data-source="post: 1626763" data-attributes="member: 43659"><p>[USER=2146]@fordtech[/USER] one is correct regarding OEM dealer franchise laws.</p><p></p><p>Using my OEM as an example, I’d say that continuing to harass the manufacturer is not the course that I’d recommend. The dealership did the work and is accountable. I remember a case escalating to me 2 years ago where a long-time brand customer (not of the dealership that botched the work) experienced transfer case issues in a the full time 4wd system. The dealership (whom was retired and sold voluntarily to new ownership—as we were going to strip him due to several issues) botched the repair. </p><p></p><p>I personally followed the history. We paid for repair after repair, but the initial failed/botched repair is what led me/my team tell the dealership—eat it, you broke it. I feel for the customer whom I never met as this dragged on far longer than it should. He did get plenty of loaner vehicles over time (at least 8 per my recollection)—but as you know, there is nothing like driving your own pride & joy. </p><p></p><p>The mistake that some make is saying that this is an embarrassment to FoMoCo (any OEM). No, it is an embarrassment to the dealership. </p><p></p><p>[USER=7419]@rabtech[/USER] it is up to you to decide whether or not the cost of legal action has the likelihood of being worth it from a financial standpoint. I can’t predict the percentage likelihood of success for two reasons:</p><p></p><p>1. Quality of attorneys with experience in such matters vary significantly.</p><p>2. I personally don’t know all the details of your situation and the dealership perspective. Please note: I am sure you are 100% honest here—but no one can even foster a guess of the likelihood of legal success (not even an honest attorney). </p><p>NOTE: My wife is an attorney (not in this area), but knows a good amount about representing corporations/large businesses. Based on hearing the fascinating situations she’s dealt with—I tend to be biased in my belief that the consumer has a burden of proof in situations such as this. Again, it is simply my bias from experience—and from that of the brains of my family (my wife).</p><p></p><p>Sir, I genuinely wish you the best in this as it has been going on for quite some time. I understand you “not feeling the love” for Ford—but I hope you shift the frustration mostly in the direction of the dealership where it does belong.</p></blockquote><p></p>
[QUOTE="KAH 24, post: 1626763, member: 43659"] [USER=2146]@fordtech[/USER] one is correct regarding OEM dealer franchise laws. Using my OEM as an example, I’d say that continuing to harass the manufacturer is not the course that I’d recommend. The dealership did the work and is accountable. I remember a case escalating to me 2 years ago where a long-time brand customer (not of the dealership that botched the work) experienced transfer case issues in a the full time 4wd system. The dealership (whom was retired and sold voluntarily to new ownership—as we were going to strip him due to several issues) botched the repair. I personally followed the history. We paid for repair after repair, but the initial failed/botched repair is what led me/my team tell the dealership—eat it, you broke it. I feel for the customer whom I never met as this dragged on far longer than it should. He did get plenty of loaner vehicles over time (at least 8 per my recollection)—but as you know, there is nothing like driving your own pride & joy. The mistake that some make is saying that this is an embarrassment to FoMoCo (any OEM). No, it is an embarrassment to the dealership. [USER=7419]@rabtech[/USER] it is up to you to decide whether or not the cost of legal action has the likelihood of being worth it from a financial standpoint. I can’t predict the percentage likelihood of success for two reasons: 1. Quality of attorneys with experience in such matters vary significantly. 2. I personally don’t know all the details of your situation and the dealership perspective. Please note: I am sure you are 100% honest here—but no one can even foster a guess of the likelihood of legal success (not even an honest attorney). NOTE: My wife is an attorney (not in this area), but knows a good amount about representing corporations/large businesses. Based on hearing the fascinating situations she’s dealt with—I tend to be biased in my belief that the consumer has a burden of proof in situations such as this. Again, it is simply my bias from experience—and from that of the brains of my family (my wife). Sir, I genuinely wish you the best in this as it has been going on for quite some time. I understand you “not feeling the love” for Ford—but I hope you shift the frustration mostly in the direction of the dealership where it does belong. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Sadly I'm not really feeling the Ford love anymore.
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