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<blockquote data-quote="REX111" data-source="post: 1763989" data-attributes="member: 43222"><p>I did talk to the tech. He said you can’t damage an IWE during install. Ford customer care reaches out to the dealership and was informed that they were not done diagnosing the problem. FCC has submitted for technical assistance for my concern. So now I’m with out my truck, no loaner, and no rental. This will be the start of week 6 at the dealership. The service writer went on lunch and never called me back. This has been the worst experience I’ve had with a dealership. I work at a Honda dealership and can’t imagine treating a customer like this. I guess we’ll see what happens next week.</p></blockquote><p></p>
[QUOTE="REX111, post: 1763989, member: 43222"] I did talk to the tech. He said you can’t damage an IWE during install. Ford customer care reaches out to the dealership and was informed that they were not done diagnosing the problem. FCC has submitted for technical assistance for my concern. So now I’m with out my truck, no loaner, and no rental. This will be the start of week 6 at the dealership. The service writer went on lunch and never called me back. This has been the worst experience I’ve had with a dealership. I work at a Honda dealership and can’t imagine treating a customer like this. I guess we’ll see what happens next week. [/QUOTE]
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