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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Lighting Modifications Forum [GEN 1]
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<blockquote data-quote="4x4TruckLEDs.com" data-source="post: 1581957" data-attributes="member: 24442"><p>Well that explains it... amazon seller. If they are not a stocking Rigid dealer or someone who knows the industry, they sold you something that was most likely a return that they never got to inspect. Happens all the time with these amazon sellers. They don't actually have warehouses or take in inventory, so when one of their customers returns something, they have it sent back to the distributor like I mentioned, who doesn't check it either (as they are a distributor, and if it looks new, back on the shelf).</p><p></p><p>Chances are, you got sold a used item someone else either returned or had issues with and didn't bother RMAing it and just sent it back to an amazon seller. Now it COULD have been this guy OR most likely it was just some other random guy, and the guy you bought from got screwed.</p><p></p><p>It's a big problem with drop shippers, whom never see product.</p><p></p><p>So my guess is, you got a bad unit someone else already returned. You should get your seller to RMA it direct with Rigid so that it doesn't get sent back to the distributor and end up on someone else's door step with the same problem.</p><p></p><p>BTW why buy Rigid on amazon? Why not buy from a dealer whom can take care of you direct. Not only can you usually get better pricing, but you're supporting a dealer who doesn't lose 12% to amazon (that's their fee).</p></blockquote><p></p>
[QUOTE="4x4TruckLEDs.com, post: 1581957, member: 24442"] Well that explains it... amazon seller. If they are not a stocking Rigid dealer or someone who knows the industry, they sold you something that was most likely a return that they never got to inspect. Happens all the time with these amazon sellers. They don't actually have warehouses or take in inventory, so when one of their customers returns something, they have it sent back to the distributor like I mentioned, who doesn't check it either (as they are a distributor, and if it looks new, back on the shelf). Chances are, you got sold a used item someone else either returned or had issues with and didn't bother RMAing it and just sent it back to an amazon seller. Now it COULD have been this guy OR most likely it was just some other random guy, and the guy you bought from got screwed. It's a big problem with drop shippers, whom never see product. So my guess is, you got a bad unit someone else already returned. You should get your seller to RMA it direct with Rigid so that it doesn't get sent back to the distributor and end up on someone else's door step with the same problem. BTW why buy Rigid on amazon? Why not buy from a dealer whom can take care of you direct. Not only can you usually get better pricing, but you're supporting a dealer who doesn't lose 12% to amazon (that's their fee). [/QUOTE]
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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford Raptor Lighting Modifications Forum [GEN 1]
Need Help - Dead out of Box
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