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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Leaking at the A pillar
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<blockquote data-quote="Birdistheword" data-source="post: 1557434" data-attributes="member: 44786"><p>In my case it was actually the seam just to the right of the third tail light between the back window and the window frame where water was getting in. I contacted Ford Customer Care back on 10/19 to report the issue and the problem I'm having getting the dealer to fix it the OEM way, not just patching it with bathroom silicone. It's been 2 weeks and the Ford customer care agent said they haven't been able to get in contact with the dealership?? I have emailed her photos of the problem and sent follow up emails and called her twice and have not received any response? Not sure how long this process is supposed to take but so far I think their customer service is a JOKE and should be called Ford Customer DON"T CARE</p></blockquote><p></p>
[QUOTE="Birdistheword, post: 1557434, member: 44786"] In my case it was actually the seam just to the right of the third tail light between the back window and the window frame where water was getting in. I contacted Ford Customer Care back on 10/19 to report the issue and the problem I'm having getting the dealer to fix it the OEM way, not just patching it with bathroom silicone. It's been 2 weeks and the Ford customer care agent said they haven't been able to get in contact with the dealership?? I have emailed her photos of the problem and sent follow up emails and called her twice and have not received any response? Not sure how long this process is supposed to take but so far I think their customer service is a JOKE and should be called Ford Customer DON"T CARE [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Leaking at the A pillar
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