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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
Ford saying my vehicle was delivered but it never arrived to dealer
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<blockquote data-quote="MQZ" data-source="post: 1873953" data-attributes="member: 35210"><p>I had a truck shipped on 10/27. I was told by both Ford and dealer that since I received a shipped email (10/27) that my first and initial ETA dates are solid. I trusted that and sold my truck on 11/1. My ordered truck made it to the railyard on 10/29. No Chip hold, no QC hold, no damage... no shipping delays. It just sits there. I had 18 different ETAs. I called it last week and bought another truck. Along the way I called and chatted with ford for 12 weeks. Four cases filed and a logistics request filed. Easily over 100 chat inquiries and calls. I also had SM, GM and the inventory manager reach out to three different zone managers. Additionally the railyard and transport company were pulled into the mix. I can tell you that from my experience I simply got tired of waiting... but more importantly... I don't trust the new ETA or vague responses. The new ETA is 2/19. Don't care. If it was me... and you can find a like build within your budget and can secure it... why not? Don't get attached to the order that has your name... no one cares its for you... I mean no one from my experience only. I know I passed up two trucks and two allocations waiting. I also found trucks easily that fit my set of options if that helps. In fact I got a call for a local MY23 allocation two days ago that I passed on because of my experience. But I hope it works out for you.</p></blockquote><p></p>
[QUOTE="MQZ, post: 1873953, member: 35210"] I had a truck shipped on 10/27. I was told by both Ford and dealer that since I received a shipped email (10/27) that my first and initial ETA dates are solid. I trusted that and sold my truck on 11/1. My ordered truck made it to the railyard on 10/29. No Chip hold, no QC hold, no damage... no shipping delays. It just sits there. I had 18 different ETAs. I called it last week and bought another truck. Along the way I called and chatted with ford for 12 weeks. Four cases filed and a logistics request filed. Easily over 100 chat inquiries and calls. I also had SM, GM and the inventory manager reach out to three different zone managers. Additionally the railyard and transport company were pulled into the mix. I can tell you that from my experience I simply got tired of waiting... but more importantly... I don't trust the new ETA or vague responses. The new ETA is 2/19. Don't care. If it was me... and you can find a like build within your budget and can secure it... why not? Don't get attached to the order that has your name... no one cares its for you... I mean no one from my experience only. I know I passed up two trucks and two allocations waiting. I also found trucks easily that fit my set of options if that helps. In fact I got a call for a local MY23 allocation two days ago that I passed on because of my experience. But I hope it works out for you. [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
Ford saying my vehicle was delivered but it never arrived to dealer
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