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Ford Raptor Forums - General Information
Ford Raptor Maintenance Forum
2020 SYNC 3 Issues/ Failure
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<blockquote data-quote="smurfslayer" data-source="post: 1487960" data-attributes="member: 21926"><p>They may never have ordered the part in the first place. That happened to me on the moon roof repair. If they told you ‘our bad, we forgot to order it’ you’d probably be as much if not more steamed. In my case the S/M confirmed they forgot it after the service advisor told me along the same lines as what your stealership told you. </p><p></p><p>Either way, it was a mistake and I know it doesn’t help now, the more humans are involved, the more mistakes happen. </p><p></p><p>If they use google ratings, etc. you can drop the hammer on them online in a review. public reviews - good and bad- get their attention.</p></blockquote><p></p>
[QUOTE="smurfslayer, post: 1487960, member: 21926"] They may never have ordered the part in the first place. That happened to me on the moon roof repair. If they told you ‘our bad, we forgot to order it’ you’d probably be as much if not more steamed. In my case the S/M confirmed they forgot it after the service advisor told me along the same lines as what your stealership told you. Either way, it was a mistake and I know it doesn’t help now, the more humans are involved, the more mistakes happen. If they use google ratings, etc. you can drop the hammer on them online in a review. public reviews - good and bad- get their attention. [/QUOTE]
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Ford Raptor Forums - General Information
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2020 SYNC 3 Issues/ Failure
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