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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
What do you knuckleheads think??
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<blockquote data-quote="Oldfart" data-source="post: 1486466" data-attributes="member: 25546"><p>To be real clear, I've been in sales of one sort or another my whole life, at all different levels. I tend to be very understanding with people I deal with whenever possible because, I get it, shit happens. I'm not expecting rose petals to be sprinkled in front of me when I walk in. I also have worked at 2 different car dealerships when I first got out of school. Ordering the truck was super easy and a very nice experience, I was impressed. I'll just hit the lowlights for the delivery. Dealer is short staffed from the Chinese virus restrictions so I get the sale manager. Before I signed anything, I see the hood is making metal on metal contact at front corner with the fender. Right side door panel gaps are very wonky. I'm told no problem, bring it back tomorrow and we'll give you a loaner and have the body shop realign things. A very close friends brother is a back office manager at the place so I trusted them. I had requested they not wax my truck because I was taking it to a detailer to get ceramic coated. It's late in the day, I take the truck, go for a nice drive, put it in my garage.</p><p></p><p>Next morning I take it back and tell the sales manager I also found a light 16" scratch on the plastic trim piece on the top of the tailgate. He saw a small spot of dried wax on the tailgate and he pointed it out and accused me of having scratched it “While I was waxing it”. He told me he couldn't have missed that scratch because he "personally" went over the truck and would have seen it. He missed the metal on metal fender to hood, and door gaps that were really bad, but he would never have missed a small scratch. OK, right. It came back from the body shop and it was well aligned, but when I opened the hood I see bare metal on the hood corner and fender where it had been making contact. You can only see it when the hood is open. When I pointed it out, the sales manager told me I should go buy some touch up paint! Nobody would waste their time to show me a single thing on the truck or how anything works. I was told, "There are some good videos I can watch on YouTube to learn about the truck". I could do a few more paragraphs, but you get the idea.</p></blockquote><p></p>
[QUOTE="Oldfart, post: 1486466, member: 25546"] To be real clear, I've been in sales of one sort or another my whole life, at all different levels. I tend to be very understanding with people I deal with whenever possible because, I get it, shit happens. I'm not expecting rose petals to be sprinkled in front of me when I walk in. I also have worked at 2 different car dealerships when I first got out of school. Ordering the truck was super easy and a very nice experience, I was impressed. I'll just hit the lowlights for the delivery. Dealer is short staffed from the Chinese virus restrictions so I get the sale manager. Before I signed anything, I see the hood is making metal on metal contact at front corner with the fender. Right side door panel gaps are very wonky. I'm told no problem, bring it back tomorrow and we'll give you a loaner and have the body shop realign things. A very close friends brother is a back office manager at the place so I trusted them. I had requested they not wax my truck because I was taking it to a detailer to get ceramic coated. It's late in the day, I take the truck, go for a nice drive, put it in my garage. Next morning I take it back and tell the sales manager I also found a light 16" scratch on the plastic trim piece on the top of the tailgate. He saw a small spot of dried wax on the tailgate and he pointed it out and accused me of having scratched it “While I was waxing it”. He told me he couldn't have missed that scratch because he "personally" went over the truck and would have seen it. He missed the metal on metal fender to hood, and door gaps that were really bad, but he would never have missed a small scratch. OK, right. It came back from the body shop and it was well aligned, but when I opened the hood I see bare metal on the hood corner and fender where it had been making contact. You can only see it when the hood is open. When I pointed it out, the sales manager told me I should go buy some touch up paint! Nobody would waste their time to show me a single thing on the truck or how anything works. I was told, "There are some good videos I can watch on YouTube to learn about the truck". I could do a few more paragraphs, but you get the idea. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
What do you knuckleheads think??
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