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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Lighting Forum [GEN 2]
ultimate driving light combo?
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<blockquote data-quote="greenraptor" data-source="post: 1421571" data-attributes="member: 31359"><p>Awesome, so you still have no dog in the fight since you aren't using them (unless sitting on your bench is using them), but when you do I'm sure they'll work out great. I also don't have a huge opinion on anything, much less on something you own, but don't use, nor is this a stress outlet. The whole reason for all this, is to have truth and facts out on a product that the manufacturer themselves stopped selling since approx the 3rd of Nov because it didn't meet SAE J583 compliance and most here were/are unaware. Again, BD make great lights, but they could have handled this better. You could also be more honest with yourself and take facts with what they are...facts and not start crying when truth comes out. Own it and move on.</p><p></p><p>Last thing for you. What if, when you bought your off road lights, the manufacturer knew it wasn't performing as advertised (no matter how big or small off the mark), quietly stopped selling it and you purchased it through one of their dealers, only to find out after the purchase that they don't perform as you expected (and the company knew this when you bought them). Wouldn't it have been nice to know that before hand to make a better informed purchase decision and not be left out in the dark (no pun intended here, seeing how we're discussing lights)?</p><p></p><p></p><p></p><p>BD themselves stop selling the light around the 3rd of November. Guess they weren't too concerned with sales. A dealer here stated, they were made aware on the 22nd of Nov (though not officially through Baja). BD has already publicly came out on a Tacoma forum, but not here...mmmmmmmmmmk. You could give customers options that likely wouldn't have burned much, if any sales and likely would've appreciated their honesty. What if BD and or their dealers, put a note on their site for those looking to purchase their lights (before the sale has been made), stating:</p><p></p><p>Unfortunately, BD has recently further tested it's SAE lights and was found to not be compliant. In the meantime though, you could:</p><p></p><p>a. Purchase any remaining - in stock lights and use as is, understanding they are not currently SAE compliant. Once our new lenses arrive, we can either ship them to you and you swap them out or ship them to us and we'll fix them, free of charge.</p><p></p><p>or</p><p></p><p>b. Place an order for the SAE lights now and when checking out, put a comment that you would like to wait for the new lights and we'll ship them as soon as they're in stock.</p><p></p><p>If you have any questions, you can reach us at 1-800-are-you-*******-serious-this-would-be-so-easy-to-do-and-keep-our-customers-informed.</p><p></p><p></p><p></p><p>If BD hasn't reached out to their dealers to let them know about a product that doesn't meet specification and they themselves (BD) has stopped selling it since approx the 3rd of Nov, then BD has failed to communicate with their dealers and in turn, their customers. I don't think BD is a bad company and think they make some of the best off road lightning in the industry, however, this issue could have and should have been handled better.</p><p></p><p></p><p></p><p>If BD never communicated with you or other dealers on a product that they themselves stopped selling around a month ago, then they failed you and I'm sorry.</p><p></p><p>As for your little jab on the cam phaser issue, yes, Ford should have better stock for replacement cam phasers, as well as, better procedures set in place for when the repair is performed on this KNOWN ISSUE. Although, this issue isn't largely common. On top of that, has every truck that's been built had this problem? No? Well by comparison, every SAE compliant light that BD has made so far, isn't compliant. If all trucks or the majority of the trucks had the cam phaser issue, then yeah you'd know and a recall would be issued. Freezing door locks anyone? So...not even close and no cigar.</p><p></p><p></p><p></p><p>Absolutely, that's a serious safety concern and one would expect a recall on that and you should have been notified if you registered it with Springfield. This however, doesn't relate to the topic at hand here and I never said anyone was injured or killed because of the issue with the lights. I don't even think anyone has been left stranded on the side of the road because of the lights (crazy, I know). I also don't expect a recall of the lights, but who knows. What I would like though, is more transparency and honesty from a company that stopped selling lights with a known issue approx a month ago. When spending around 1,000 bucks on a lightning set up for a specific use case, then I expect them to perform, as advertised, in those cases.</p></blockquote><p></p>
[QUOTE="greenraptor, post: 1421571, member: 31359"] Awesome, so you still have no dog in the fight since you aren't using them (unless sitting on your bench is using them), but when you do I'm sure they'll work out great. I also don't have a huge opinion on anything, much less on something you own, but don't use, nor is this a stress outlet. The whole reason for all this, is to have truth and facts out on a product that the manufacturer themselves stopped selling since approx the 3rd of Nov because it didn't meet SAE J583 compliance and most here were/are unaware. Again, BD make great lights, but they could have handled this better. You could also be more honest with yourself and take facts with what they are...facts and not start crying when truth comes out. Own it and move on. Last thing for you. What if, when you bought your off road lights, the manufacturer knew it wasn't performing as advertised (no matter how big or small off the mark), quietly stopped selling it and you purchased it through one of their dealers, only to find out after the purchase that they don't perform as you expected (and the company knew this when you bought them). Wouldn't it have been nice to know that before hand to make a better informed purchase decision and not be left out in the dark (no pun intended here, seeing how we're discussing lights)? BD themselves stop selling the light around the 3rd of November. Guess they weren't too concerned with sales. A dealer here stated, they were made aware on the 22nd of Nov (though not officially through Baja). BD has already publicly came out on a Tacoma forum, but not here...mmmmmmmmmmk. You could give customers options that likely wouldn't have burned much, if any sales and likely would've appreciated their honesty. What if BD and or their dealers, put a note on their site for those looking to purchase their lights (before the sale has been made), stating: Unfortunately, BD has recently further tested it's SAE lights and was found to not be compliant. In the meantime though, you could: a. Purchase any remaining - in stock lights and use as is, understanding they are not currently SAE compliant. Once our new lenses arrive, we can either ship them to you and you swap them out or ship them to us and we'll fix them, free of charge. or b. Place an order for the SAE lights now and when checking out, put a comment that you would like to wait for the new lights and we'll ship them as soon as they're in stock. If you have any questions, you can reach us at 1-800-are-you-*******-serious-this-would-be-so-easy-to-do-and-keep-our-customers-informed. If BD hasn't reached out to their dealers to let them know about a product that doesn't meet specification and they themselves (BD) has stopped selling it since approx the 3rd of Nov, then BD has failed to communicate with their dealers and in turn, their customers. I don't think BD is a bad company and think they make some of the best off road lightning in the industry, however, this issue could have and should have been handled better. If BD never communicated with you or other dealers on a product that they themselves stopped selling around a month ago, then they failed you and I'm sorry. As for your little jab on the cam phaser issue, yes, Ford should have better stock for replacement cam phasers, as well as, better procedures set in place for when the repair is performed on this KNOWN ISSUE. Although, this issue isn't largely common. On top of that, has every truck that's been built had this problem? No? Well by comparison, every SAE compliant light that BD has made so far, isn't compliant. If all trucks or the majority of the trucks had the cam phaser issue, then yeah you'd know and a recall would be issued. Freezing door locks anyone? So...not even close and no cigar. Absolutely, that's a serious safety concern and one would expect a recall on that and you should have been notified if you registered it with Springfield. This however, doesn't relate to the topic at hand here and I never said anyone was injured or killed because of the issue with the lights. I don't even think anyone has been left stranded on the side of the road because of the lights (crazy, I know). I also don't expect a recall of the lights, but who knows. What I would like though, is more transparency and honesty from a company that stopped selling lights with a known issue approx a month ago. When spending around 1,000 bucks on a lightning set up for a specific use case, then I expect them to perform, as advertised, in those cases. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Lighting Forum [GEN 2]
ultimate driving light combo?
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