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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Engine Discussion and Performance Mods
Trans Tuning COBB
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<blockquote data-quote="zombiekiller" data-source="post: 1417022" data-attributes="member: 25186"><p>I feel obligated to let the forum know that within 30 minutes of Kyle from cobb seeing my comments, I got a phone call from Cobb customer service because they truly want to understand their gaps/blindspots and also want to make sure that their clientele is happy with their products. This is not the industry norm. I am super impressed. </p><p></p><p>I can't repeat this enough: <strong>CUSTOMER SERVICE MATTERS.</strong> </p><p></p><p>So thank you Cobb for being invested in being a real part of the raptor and offroad community by continuing to be responsive and proactive with mitigating problems. </p><p></p><p>We'll see how things progress, but there is an opportunity for Cobb and I start working together on "wear testing" offerings in serious dirt, if both parties decide that it would be beneficial. </p><p></p><p>I plan to test out their trans tuning and provide feedback to Cobb around how it is working in the raptor application. </p><p></p><p>So in summary: </p><p></p><p>Kudos to Cobb for being one of the few companies that give a crap. </p><p></p><p>Give the Cobb setup a shot. you can rest assured that no matter what happens, cobb will support you and has a vested interest in customers being truly happy with what they get for their money from Cobb.</p></blockquote><p></p>
[QUOTE="zombiekiller, post: 1417022, member: 25186"] I feel obligated to let the forum know that within 30 minutes of Kyle from cobb seeing my comments, I got a phone call from Cobb customer service because they truly want to understand their gaps/blindspots and also want to make sure that their clientele is happy with their products. This is not the industry norm. I am super impressed. I can't repeat this enough: [B]CUSTOMER SERVICE MATTERS.[/B] So thank you Cobb for being invested in being a real part of the raptor and offroad community by continuing to be responsive and proactive with mitigating problems. We'll see how things progress, but there is an opportunity for Cobb and I start working together on "wear testing" offerings in serious dirt, if both parties decide that it would be beneficial. I plan to test out their trans tuning and provide feedback to Cobb around how it is working in the raptor application. So in summary: Kudos to Cobb for being one of the few companies that give a crap. Give the Cobb setup a shot. you can rest assured that no matter what happens, cobb will support you and has a vested interest in customers being truly happy with what they get for their money from Cobb. [/QUOTE]
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