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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Sadly I'm not really feeling the Ford love anymore.
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<blockquote data-quote="KAH 24" data-source="post: 1626939" data-attributes="member: 43659"><p>All. [USER=35543]@FordTechOne[/USER] and I do not always agree. I respect him and disagree when he is off the mark—which he clearly does as well to all</p><p></p><p>On this he is 100% on point. It is the dealership. It is not Ford. I do not work for Ford—but based on the thread, Ford did everything correctly. </p><p></p><p></p><p>FACTS as an OEM. </p><p></p><p>NOTE: Again, accepting customer at face value. Assuming 100% of what we know is true in this thread. </p><p></p><p>1. Dealership received authorization for OEM repairs (multiple times). They didn’t get it fixed. Good for the dealership as they were reimbursed. </p><p></p><p>2. Dealership did not fix the issue despite taking the money from OEM corporate. If dealership deemed “unfixable” they likely didn’t communicate that to OEM (that happens). </p><p></p><p>3. Dealership pays, not OEM. 100%. That is the law. </p><p></p><p>NOTE: This doesn’t apply with the gentleman who is suffering (whom has a 100% stock vehicle and towed only a little toy behind it, but otherwise never put larger tires/lift/ECU modification of any type). </p><p></p><p>I will keep repeating this: If anyone puts larger tires, tuning which altered anything in ECU (engine/transmission are all controlled by), any lift, or anything not part of truck being 100% factory, warranty down to the letter—dealership doesn’t owe anything either. Please note the ECUs are far more capable of capturing data than imagined—if push comes to shove in things involving legal intervention (which is within the right to withhold until legal intervention occurs).</p></blockquote><p></p>
[QUOTE="KAH 24, post: 1626939, member: 43659"] All. [USER=35543]@FordTechOne[/USER] and I do not always agree. I respect him and disagree when he is off the mark—which he clearly does as well to all On this he is 100% on point. It is the dealership. It is not Ford. I do not work for Ford—but based on the thread, Ford did everything correctly. FACTS as an OEM. NOTE: Again, accepting customer at face value. Assuming 100% of what we know is true in this thread. 1. Dealership received authorization for OEM repairs (multiple times). They didn’t get it fixed. Good for the dealership as they were reimbursed. 2. Dealership did not fix the issue despite taking the money from OEM corporate. If dealership deemed “unfixable” they likely didn’t communicate that to OEM (that happens). 3. Dealership pays, not OEM. 100%. That is the law. NOTE: This doesn’t apply with the gentleman who is suffering (whom has a 100% stock vehicle and towed only a little toy behind it, but otherwise never put larger tires/lift/ECU modification of any type). I will keep repeating this: If anyone puts larger tires, tuning which altered anything in ECU (engine/transmission are all controlled by), any lift, or anything not part of truck being 100% factory, warranty down to the letter—dealership doesn’t owe anything either. Please note the ECUs are far more capable of capturing data than imagined—if push comes to shove in things involving legal intervention (which is within the right to withhold until legal intervention occurs). [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Sadly I'm not really feeling the Ford love anymore.
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