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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
Recall 19S07: 2011-2013 powertrain control module
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<blockquote data-quote="divedeep1" data-source="post: 1330742" data-attributes="member: 6972"><p>So...... Thank god Ford finally heard my call. Long story short... I am military moving and shipping my 2012 Screw (original owner) on the 25th from Hawaii. Last week I experienced the downshift doing 60 mph on the H1. The truck immediately went into limp mode and scared the shit out of me. After research.....</p><p>Google these for more info from years ago as this was identified:</p><p></p><p>-TSB 13-06-08 and customer satisfaction program 16N02</p><p></p><p>My VIN did not pop even though my build date of 5/12 from the Dearborn plant is listed. So I spent Hours and multiple calls to the Ford Customer service center and even filed a case with the NHTSA (National Highway Transportation Safety Administration). I ended up paying out of pocket $994 at the Honolulu Ford Dealer as I need to get on with my move. They were great and had the truck back with the replacement of the molded lead frame, PCM recalibration, and tranny fluid replace in about 3 hours same day. However, because Ford ****** up VIN numbers somehow..... OASIS did not recognize my VIN and I payed. I am actually waiting to receive the call to be refunded as I have gone as far as I can speaking with big Ford with the seriousness of this issue and the fact that just because my VIN is not listed..... I met every requirement back in 2016 for the recall. Hope I get refunded...... that this helps someone else...... and no one else has this same issue.</p></blockquote><p></p>
[QUOTE="divedeep1, post: 1330742, member: 6972"] So...... Thank god Ford finally heard my call. Long story short... I am military moving and shipping my 2012 Screw (original owner) on the 25th from Hawaii. Last week I experienced the downshift doing 60 mph on the H1. The truck immediately went into limp mode and scared the shit out of me. After research..... Google these for more info from years ago as this was identified: -TSB 13-06-08 and customer satisfaction program 16N02 My VIN did not pop even though my build date of 5/12 from the Dearborn plant is listed. So I spent Hours and multiple calls to the Ford Customer service center and even filed a case with the NHTSA (National Highway Transportation Safety Administration). I ended up paying out of pocket $994 at the Honolulu Ford Dealer as I need to get on with my move. They were great and had the truck back with the replacement of the molded lead frame, PCM recalibration, and tranny fluid replace in about 3 hours same day. However, because Ford ****** up VIN numbers somehow..... OASIS did not recognize my VIN and I payed. I am actually waiting to receive the call to be refunded as I have gone as far as I can speaking with big Ford with the seriousness of this issue and the fact that just because my VIN is not listed..... I met every requirement back in 2016 for the recall. Hope I get refunded...... that this helps someone else...... and no one else has this same issue. [/QUOTE]
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Ford Raptor Forums - General Information
Ford Raptor Recalls | TSB's | SSM's
Recall 19S07: 2011-2013 powertrain control module
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