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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
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<blockquote data-quote="Old-Raptor-guy" data-source="post: 1774601" data-attributes="member: 52062"><p>In a perfect world service writers would be as you describe. I have known quite a few in the last almost 40 years. They are almost always the same. They are salesman, and would be just as comfortable in the showroom or any other sales position. </p><p></p><p>They do have access to the data base, they just are not technical type people.</p><p></p><p>You are correct that it is not a Ford only issue. I am in the non-dealer side of things after almost 25 years at FOMOCO DEALER.</p><p>I have to stay on top of</p><p>Ford, gm, Chrysler, Toyota, Honda, Mazda, nissian, BMW, Volkswagen, Audi, Subaru </p><p></p><p>My automotive degree believe it or not was not on how to fix/repair vehicles (could train a monkey to replace parts). But it was on how to find/research the correct info to make the repair.</p><p></p><p>This was before the internet (hence the "Old" in my name).</p><p></p><p>Old dealership had a 40x40 room with shelves floor to ceiling, the shelves would occasionally buckle under the weight of all the service info. It was kept going back about 12 years (by that time the material was pretty hammered). New model year manuals would arrive and we would purge a section. TSBs were published every two weeks. By the end of the year there would be 24-26 issues, printed and delivered almost like a magazine. They would get passed around the shop for a couple days to review and then put in a 3 ring binder. Most years the TSBs would fill 3-4 binders.</p><p></p><p>I used the Dr analogy just to try and get away from vehicles as a different example.</p></blockquote><p></p>
[QUOTE="Old-Raptor-guy, post: 1774601, member: 52062"] In a perfect world service writers would be as you describe. I have known quite a few in the last almost 40 years. They are almost always the same. They are salesman, and would be just as comfortable in the showroom or any other sales position. They do have access to the data base, they just are not technical type people. You are correct that it is not a Ford only issue. I am in the non-dealer side of things after almost 25 years at FOMOCO DEALER. I have to stay on top of Ford, gm, Chrysler, Toyota, Honda, Mazda, nissian, BMW, Volkswagen, Audi, Subaru My automotive degree believe it or not was not on how to fix/repair vehicles (could train a monkey to replace parts). But it was on how to find/research the correct info to make the repair. This was before the internet (hence the "Old" in my name). Old dealership had a 40x40 room with shelves floor to ceiling, the shelves would occasionally buckle under the weight of all the service info. It was kept going back about 12 years (by that time the material was pretty hammered). New model year manuals would arrive and we would purge a section. TSBs were published every two weeks. By the end of the year there would be 24-26 issues, printed and delivered almost like a magazine. They would get passed around the shop for a couple days to review and then put in a 3 ring binder. Most years the TSBs would fill 3-4 binders. I used the Dr analogy just to try and get away from vehicles as a different example. [/QUOTE]
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