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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Engine Discussion and Performance Mods
New Gen 2 Owner - Day 1 problems...[resolved, hopefully]
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<blockquote data-quote="EricEst1978" data-source="post: 1828802" data-attributes="member: 59267"><p>Wasn't looking for the headache, but it WAS looking for me. If you have time to read through the thread, you'll see where I stand at the moment. Apart from the original SNAFU of not knowing about the tune before ensuring me it hadn't been tuned, they've handled every single thing (that followed) in about the best possible way they could. The communication has been fantastic. They didn't ghost me or give me the runaround. In addition to my normal point of contact, one of the owners reached out to me directly, and was super apologetic about everything and made a commitment to make things (and the truck) right, which to this point, it seems they have.</p><p></p><p>Time will tell I guess, but the dealership seemed to be genuinely invested in my satisfaction here, which certainly helped to alleviate some of the stress inherent in this type of situation. Appreciate you taking the time to reply Rob - hope you have an opportunity to get caught up on the thread at your leisure.</p><p></p><p>As for tuning the truck, I have no plans to do that in the near future. I'm going to drive it for a bit, get used to it, see how I like it, and make sure it's stable before I start tweaking things. Based on the wealth of knowledge present here, seems the consensus is the modifications I have should be great with or without a tune, but I'm in good shape should I decide at some point to throw a tune on it.</p><p></p><p>Cheers.</p></blockquote><p></p>
[QUOTE="EricEst1978, post: 1828802, member: 59267"] Wasn't looking for the headache, but it WAS looking for me. If you have time to read through the thread, you'll see where I stand at the moment. Apart from the original SNAFU of not knowing about the tune before ensuring me it hadn't been tuned, they've handled every single thing (that followed) in about the best possible way they could. The communication has been fantastic. They didn't ghost me or give me the runaround. In addition to my normal point of contact, one of the owners reached out to me directly, and was super apologetic about everything and made a commitment to make things (and the truck) right, which to this point, it seems they have. Time will tell I guess, but the dealership seemed to be genuinely invested in my satisfaction here, which certainly helped to alleviate some of the stress inherent in this type of situation. Appreciate you taking the time to reply Rob - hope you have an opportunity to get caught up on the thread at your leisure. As for tuning the truck, I have no plans to do that in the near future. I'm going to drive it for a bit, get used to it, see how I like it, and make sure it's stable before I start tweaking things. Based on the wealth of knowledge present here, seems the consensus is the modifications I have should be great with or without a tune, but I'm in good shape should I decide at some point to throw a tune on it. Cheers. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford Raptor Engine Discussion and Performance Mods
New Gen 2 Owner - Day 1 problems...[resolved, hopefully]
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