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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford SVT Raptor General Discussions [GEN 1]
Lead Frame Dealer Screw Up !
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<blockquote data-quote="CoronaRaptor" data-source="post: 1696956" data-attributes="member: 9341"><p>I definitely wouldn't trust them to do anything to that transmission, except swap it out, their tech is obviously a f'n moron! I would get Ford customer service involved and maybe get some kind of a discount on a new one. Keep phoning for the area rep to come look at your truck, I would be livid. Keep your records of everything that has been going on, dates, times etc. Yes, they have you trapped and you will have to get the truck fixed there (logical) but you need somebody on your side to make the next repair in your favor and for you to trust it is done right.</p><p></p><p> Let your service advisor know that you are not happy (I'm sure you have already) and speak with the service manager to see if he can do anything, if nothing, just be professional and say you respect there decision but don't agree and start emailing, phoning and online chat with customer service to get a rep to come out.</p><p></p><p>[URL unfurl="true"]https://www.ford.com/help/contact/[/URL]</p></blockquote><p></p>
[QUOTE="CoronaRaptor, post: 1696956, member: 9341"] I definitely wouldn't trust them to do anything to that transmission, except swap it out, their tech is obviously a f'n moron! I would get Ford customer service involved and maybe get some kind of a discount on a new one. Keep phoning for the area rep to come look at your truck, I would be livid. Keep your records of everything that has been going on, dates, times etc. Yes, they have you trapped and you will have to get the truck fixed there (logical) but you need somebody on your side to make the next repair in your favor and for you to trust it is done right. Let your service advisor know that you are not happy (I'm sure you have already) and speak with the service manager to see if he can do anything, if nothing, just be professional and say you respect there decision but don't agree and start emailing, phoning and online chat with customer service to get a rep to come out. [URL unfurl="true"]https://www.ford.com/help/contact/[/URL] [/QUOTE]
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GEN 1 (2010-2014) Ford SVT Raptor Forums
Ford SVT Raptor General Discussions [GEN 1]
Lead Frame Dealer Screw Up !
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