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Ford Raptor Forums - General Information
Ford Raptor Problems and Questions Forum
HELP!!! 1000 miles and i think my engine BLEW UP!
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<blockquote data-quote="typester" data-source="post: 358607" data-attributes="member: 9293"><p><strong>bad news good news.</strong></p><p></p><p>Update 2/6/2013</p><p></p><p>John Bernath at San Tan Ford is a HUGE JERK! his number is 480-621-3768 and email is <a href="mailto:johnbernath@santanford.com">johnbernath@santanford.com</a></p><p></p><p>I specifically asked him not to send the request to the SVT Warranty Team, but instead of listening, he went into my Service records and wrote lies about what happened to my vehicle, my story from the 1st day i spoke to the dealer was that i had hit a small puddle at no more that 35mph and only on the left 1/4 of the truck!! NOT engulfed in water by anymeans...had i been earlier in the day...YES...but nothing happened then.</p><p>Long story short John Bernath put in the records that "I" had stated the vehicle stopped working after going into a HUGE puddle. Why would someone do that? what crawled up his @## and made him so angry that he would try to screw me over like this?</p><p></p><p>The good news is the story get a bit better, i called Ford and reported the error on his part, and now Peoria Ford (Tom Dixion) is working with the Warranty team. Ford has offered to cover all but $3600(wholesale cost of the engine i suppose). i'm taking the deal! i still kind of sucks because i'm certain i wasn't doing anything that i shouldn't have in the truck but i'm the small fish and have to intentions of putting laywers and 10K in expenses out there to try and win this, when i'm sure Ford has run their Raptors through far more water like i did earlier in the day and never had a problem. this was dumb luck for me, and so is life sometime, rather than complain, i'm going to say THANKS! and have me truck back by mid next week!!!!!!!!!!! WOOHOO!!</p><p></p><p>NEVER do business with San Tan Ford unless they Fire John Bernath he went out of his way to screw me, all because i pushed him to TRY HARDER to get my warranty, he told me several times he though i was lying about what happened, and i asked him why he wouldn't believe his customer and ultimatley that is why i took my business to Peoria Ford even though they are 50 miles away from me, versus 1 mile away. SCREW YOU JOHN BERNATH!! i cant believe you went OUT OF YOUR WAY to try to screw me, all i ever did was as you to push Ford harder! to ask Ford again, don't give up, believe me, don't assume i'm lying...</p></blockquote><p></p>
[QUOTE="typester, post: 358607, member: 9293"] [b]bad news good news.[/b] Update 2/6/2013 John Bernath at San Tan Ford is a HUGE JERK! his number is 480-621-3768 and email is [email]johnbernath@santanford.com[/email] I specifically asked him not to send the request to the SVT Warranty Team, but instead of listening, he went into my Service records and wrote lies about what happened to my vehicle, my story from the 1st day i spoke to the dealer was that i had hit a small puddle at no more that 35mph and only on the left 1/4 of the truck!! NOT engulfed in water by anymeans...had i been earlier in the day...YES...but nothing happened then. Long story short John Bernath put in the records that "I" had stated the vehicle stopped working after going into a HUGE puddle. Why would someone do that? what crawled up his @## and made him so angry that he would try to screw me over like this? The good news is the story get a bit better, i called Ford and reported the error on his part, and now Peoria Ford (Tom Dixion) is working with the Warranty team. Ford has offered to cover all but $3600(wholesale cost of the engine i suppose). i'm taking the deal! i still kind of sucks because i'm certain i wasn't doing anything that i shouldn't have in the truck but i'm the small fish and have to intentions of putting laywers and 10K in expenses out there to try and win this, when i'm sure Ford has run their Raptors through far more water like i did earlier in the day and never had a problem. this was dumb luck for me, and so is life sometime, rather than complain, i'm going to say THANKS! and have me truck back by mid next week!!!!!!!!!!! WOOHOO!! NEVER do business with San Tan Ford unless they Fire John Bernath he went out of his way to screw me, all because i pushed him to TRY HARDER to get my warranty, he told me several times he though i was lying about what happened, and i asked him why he wouldn't believe his customer and ultimatley that is why i took my business to Peoria Ford even though they are 50 miles away from me, versus 1 mile away. SCREW YOU JOHN BERNATH!! i cant believe you went OUT OF YOUR WAY to try to screw me, all i ever did was as you to push Ford harder! to ask Ford again, don't give up, believe me, don't assume i'm lying... [/QUOTE]
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Ford Raptor Forums - General Information
Ford Raptor Problems and Questions Forum
HELP!!! 1000 miles and i think my engine BLEW UP!
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