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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford Says Its New 7.3-Liter V8 Can Fit In The F-150, Mustang
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<blockquote data-quote="smurfslayer" data-source="post: 1330032" data-attributes="member: 21926"><p>That’s a really good video about one guy’s ownership experience. TLDW:</p><p></p><p>this guy had an ’18 with sporadic engine cut out, turned out he had a free spinning cam shaft; the phasers wouldn’t lock when they disassembled. he had some other minor issues before this, all issues were fixed and the owner traded on another ’18 Rap. </p><p></p><p>He said he’d buy it again. </p><p></p><p>I’m glad this guy said this because he pointed out, rather publicly Ford’s rather shortsighted “zero inventory” strategy. This guy waited 7 weeks to get his truck back, had to complain to C/S, got a loaner and a month car payment. </p><p></p><p>To me, this is not only bad customer service, it’s a serious monetary problem waiting to happen. If even the slightest issue causes a 2 week delay in getting parts, all a customer has to do is suffer 2 warranty visits in the factory warranty period to become lemon law eligible. Some states have shorter periods but my point is that Ford is not doing anyone any favors by keeping practically zero parts inventory. This is not going to work for the Navigator crowd. I don’t think their black label customers are going to be as forgiving as F150 owning peasants. </p><p></p><p>Which illustrates the whole cam phaser mythology is not as significant as some would have you believe, or they wouldn’t be powering the Navigator with ecoboost.</p></blockquote><p></p>
[QUOTE="smurfslayer, post: 1330032, member: 21926"] That’s a really good video about one guy’s ownership experience. TLDW: this guy had an ’18 with sporadic engine cut out, turned out he had a free spinning cam shaft; the phasers wouldn’t lock when they disassembled. he had some other minor issues before this, all issues were fixed and the owner traded on another ’18 Rap. He said he’d buy it again. I’m glad this guy said this because he pointed out, rather publicly Ford’s rather shortsighted “zero inventory” strategy. This guy waited 7 weeks to get his truck back, had to complain to C/S, got a loaner and a month car payment. To me, this is not only bad customer service, it’s a serious monetary problem waiting to happen. If even the slightest issue causes a 2 week delay in getting parts, all a customer has to do is suffer 2 warranty visits in the factory warranty period to become lemon law eligible. Some states have shorter periods but my point is that Ford is not doing anyone any favors by keeping practically zero parts inventory. This is not going to work for the Navigator crowd. I don’t think their black label customers are going to be as forgiving as F150 owning peasants. Which illustrates the whole cam phaser mythology is not as significant as some would have you believe, or they wouldn’t be powering the Navigator with ecoboost. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Ford Says Its New 7.3-Liter V8 Can Fit In The F-150, Mustang
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