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<blockquote data-quote="ESRaptor" data-source="post: 865233" data-attributes="member: 10527"><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">The White Witch has returned! </span><span style="font-size: 12px">But it’s early, let’s not get too giddy just yet.</span></span></span></p><p><span style="color: white"></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">I am going to give you the short version in hopes that those with similar problems can have theirs repaired in a quicker fashion.</span></span></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">The tech observed that the chime was not working. </span><span style="font-size: 12px">Pulled the instrument cluster and as he pulled it forward and rotated it forward, the chime started (key in ignition, door open). </span><span style="font-size: 12px">Ford said to replace. </span><span style="font-size: 12px">The tech was installing the new one and noticed that the cluster lights would come on and needles would move. </span><span style="font-size: 12px">Discovered that his arm was brushing against the key in the ignition. </span><span style="font-size: 12px">He wiggled the key and the issue repeated. </span><span style="font-size: 12px">Ford said to replace the ignition.</span></span></span></p><p><span style="color: white"></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">All seemed good for 4 days, they were about to call me to come pick up the truck when they noticed the cluster lights on. </span><span style="font-size: 12px">Contacted Ford, they told the tech to touch either the brake or gear shifter. </span><span style="font-size: 12px">He did and clusters light come on. </span><span style="font-size: 12px">Traced to shifter issue and that was replaced.</span></span></span></p><p><span style="color: white"></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">Ford told the tech that they have had “multiple problems causing this concern”. </span><span style="font-size: 12px">So apparently Ford is aware of the many vehicles that this has affected and confirmed by the posts in the forum.</span></span></span></p><p><span style="color: white"></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">I intend to follow up with Ford. </span><span style="font-size: 12px">I initially bought a new battery thinking that was the problem. </span><span style="font-size: 12px">They killed that battery and then a second new battery trying to solve this issue. </span><span style="font-size: 12px">The dealership is balking at refunding me for that battery, but a final disposition has not been decided. </span><span style="font-size: 12px">And I was without my truck for the best part of 6 weeks. </span><span style="font-size: 12px">How many trips to the dealership? </span><span style="font-size: 12px">Need to figure that out.</span></span></span></p><p><span style="color: white"></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px"></span></span></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px"></span></span></span></p><p><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px">Should a truck with 14,*** miles be having this type of problem? </span><span style="font-size: 12px">And there appears to be several trucks with the same issue. </span><span style="font-size: 12px">Is this going to happen again after another 14,000 miles and my warranty is up? </span><span style="font-size: 12px">I don’t want to have to pay that bill. I </span></span><span style="color: white"><span style="font-family: 'Calibri'"><span style="font-size: 12px"><span style="color: #000000"><span style="color: white">hope this helps others with similar problems. Will continue to update as needed.</span></span></span></span></span></span></p></blockquote><p></p>
[QUOTE="ESRaptor, post: 865233, member: 10527"] [COLOR=white][FONT=Calibri][SIZE=3]The White Witch has returned! [/SIZE][SIZE=3]But it’s early, let’s not get too giddy just yet.[/SIZE][/FONT] [/COLOR] [COLOR=white][FONT=Calibri][SIZE=3]I am going to give you the short version in hopes that those with similar problems can have theirs repaired in a quicker fashion.[/SIZE][/FONT] [FONT=Calibri][SIZE=3]The tech observed that the chime was not working. [/SIZE][SIZE=3]Pulled the instrument cluster and as he pulled it forward and rotated it forward, the chime started (key in ignition, door open). [/SIZE][SIZE=3]Ford said to replace. [/SIZE][SIZE=3]The tech was installing the new one and noticed that the cluster lights would come on and needles would move. [/SIZE][SIZE=3]Discovered that his arm was brushing against the key in the ignition. [/SIZE][SIZE=3]He wiggled the key and the issue repeated. [/SIZE][SIZE=3]Ford said to replace the ignition.[/SIZE][/FONT] [/COLOR] [COLOR=white][FONT=Calibri][SIZE=3]All seemed good for 4 days, they were about to call me to come pick up the truck when they noticed the cluster lights on. [/SIZE][SIZE=3]Contacted Ford, they told the tech to touch either the brake or gear shifter. [/SIZE][SIZE=3]He did and clusters light come on. [/SIZE][SIZE=3]Traced to shifter issue and that was replaced.[/SIZE][/FONT] [/COLOR] [COLOR=white][FONT=Calibri][SIZE=3]Ford told the tech that they have had “multiple problems causing this concern”. [/SIZE][SIZE=3]So apparently Ford is aware of the many vehicles that this has affected and confirmed by the posts in the forum.[/SIZE][/FONT] [/COLOR] [COLOR=white][FONT=Calibri][SIZE=3]I intend to follow up with Ford. [/SIZE][SIZE=3]I initially bought a new battery thinking that was the problem. [/SIZE][SIZE=3]They killed that battery and then a second new battery trying to solve this issue. [/SIZE][SIZE=3]The dealership is balking at refunding me for that battery, but a final disposition has not been decided. [/SIZE][SIZE=3]And I was without my truck for the best part of 6 weeks. [/SIZE][SIZE=3]How many trips to the dealership? [/SIZE][SIZE=3]Need to figure that out.[/SIZE][/FONT] [/COLOR] [COLOR=white][FONT=Calibri][SIZE=3] [/SIZE][/FONT][/COLOR] [COLOR=white][FONT=Calibri][SIZE=3]Should a truck with 14,*** miles be having this type of problem? [/SIZE][SIZE=3]And there appears to be several trucks with the same issue. [/SIZE][SIZE=3]Is this going to happen again after another 14,000 miles and my warranty is up? [/SIZE][SIZE=3]I don’t want to have to pay that bill. I [/SIZE][/FONT][COLOR=white][FONT=Calibri][SIZE=3][COLOR=#000000][COLOR=white]hope this helps others with similar problems. Will continue to update as needed.[/COLOR][/COLOR][/SIZE][/FONT][/COLOR][/COLOR] [/QUOTE]
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