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Ford Raptor Lighting Modifications Forum [GEN 1]
bad experiecne with DoubleAA
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<blockquote data-quote="boomer" data-source="post: 687266" data-attributes="member: 524"><p>fwiw my first expereience with doubleAA has sucked. first his website said he had plenty of led cupholder rings. then when i order them, i dont hear anything so i contact him-i left emails, he never returned my phone calls.</p><p>he replied he was out of them and his laser cutter was broke. it would be a few weeks, so i said no worries, just cancel my order and refund my card.</p><p>i get another email saying parts are in for his laser and he can make one within a few days. when i received the box it was a large 12"x12" box and you could hear the cupholder banging around. the box was unharmed but i knew the cupholder wasnt. sure enough it was in 4 pieces........so i emailed andy pictures showing how it had no packing around it. the cupholder should have been taped between 2 pcs of cardboard since its fragile plexiglass (they should be lexan for durability and scratch resistance.) but it was thrown in the box with a small piece of bubble wrap loosely secured with masking tape...</p><p>after a few emails he replies he needs my phone number so he can file a claim with ups.</p><p>first off phone number is the same one in my email signature and the same one he has from my purchase and the same one where i set up an account on his website.</p><p>i tell him to refund my money or ill do a chargeback. i still have zero response from him........</p><p>2 why would ups need to pay for it? you did a crappy job of boxing it up.</p><p>so now i guess ill go thru the steps of a chargeback</p><p>buyers beware of Double AA</p></blockquote><p></p>
[QUOTE="boomer, post: 687266, member: 524"] fwiw my first expereience with doubleAA has sucked. first his website said he had plenty of led cupholder rings. then when i order them, i dont hear anything so i contact him-i left emails, he never returned my phone calls. he replied he was out of them and his laser cutter was broke. it would be a few weeks, so i said no worries, just cancel my order and refund my card. i get another email saying parts are in for his laser and he can make one within a few days. when i received the box it was a large 12"x12" box and you could hear the cupholder banging around. the box was unharmed but i knew the cupholder wasnt. sure enough it was in 4 pieces........so i emailed andy pictures showing how it had no packing around it. the cupholder should have been taped between 2 pcs of cardboard since its fragile plexiglass (they should be lexan for durability and scratch resistance.) but it was thrown in the box with a small piece of bubble wrap loosely secured with masking tape... after a few emails he replies he needs my phone number so he can file a claim with ups. first off phone number is the same one in my email signature and the same one he has from my purchase and the same one where i set up an account on his website. i tell him to refund my money or ill do a chargeback. i still have zero response from him........ 2 why would ups need to pay for it? you did a crappy job of boxing it up. so now i guess ill go thru the steps of a chargeback buyers beware of Double AA [/QUOTE]
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bad experiecne with DoubleAA
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