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GEN 3 (2021+) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 3]
2021 Raptor 98 Miles Blown Turbo
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<blockquote data-quote="aileron" data-source="post: 1749274" data-attributes="member: 47732"><p>I wouldn't worry about it once it's fixed. These things happen.</p><p></p><p>However, I would be furious at the dealer and Ford for not bending over backwards to get your truck back on the road. They are making new trucks, they obviously have the parts. If their own bureaucratic process means there's there's no way for them to divert production parts to make up for a backlog on the service side - that's their ******* problem, not yours.</p><p></p><p>If they are unable to repair it within a limited amount of time (usually 30 days), you have a valid lemon law claim in TX. Tell the dealer you expect Ford to buy it back if they are unable to provide the parts within 30 days.</p><p></p><p>If they try to give you a loaner, insist on another Raptor or at least an F-150. If they give you a Focus or some ********, ask them "how am I going to haul 400 pounds of mulch in this thing"?</p><p></p><p>For trucks that are out of warranty or damaged in a collision - fine, not their problem, not much you can do if parts are unavailable and there's no benefit to being an "unreasonable" customer. But your brand-new truck breaks down in less than 3 hours? This is absolutely their problem, not yours and every day that it is sitting in their lot is unreasonable on their part.</p></blockquote><p></p>
[QUOTE="aileron, post: 1749274, member: 47732"] I wouldn't worry about it once it's fixed. These things happen. However, I would be furious at the dealer and Ford for not bending over backwards to get your truck back on the road. They are making new trucks, they obviously have the parts. If their own bureaucratic process means there's there's no way for them to divert production parts to make up for a backlog on the service side - that's their ******* problem, not yours. If they are unable to repair it within a limited amount of time (usually 30 days), you have a valid lemon law claim in TX. Tell the dealer you expect Ford to buy it back if they are unable to provide the parts within 30 days. If they try to give you a loaner, insist on another Raptor or at least an F-150. If they give you a Focus or some ********, ask them "how am I going to haul 400 pounds of mulch in this thing"? For trucks that are out of warranty or damaged in a collision - fine, not their problem, not much you can do if parts are unavailable and there's no benefit to being an "unreasonable" customer. But your brand-new truck breaks down in less than 3 hours? This is absolutely their problem, not yours and every day that it is sitting in their lot is unreasonable on their part. [/QUOTE]
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GEN 3 (2021+) Ford F-150 Raptor Forums
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2021 Raptor 98 Miles Blown Turbo
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