Hi everyone! I'm new to the forum but would like to introduce myself and hopefully be able to shed some light on the order situation with Ford and the Raptor. I've been a Sales Manager with a Ford Dealership for the past 10 years. One of the reasons your local dealer is not reaching out to the regional representative is because they simply do not want to hear from us on items like this. We get a lot of push back or "I don't know, let me get back to you...". Then when they do go the extra mile to look into the situation then that "favor" turns into them asking us to take on extra vehicles that are sitting in the holding lots at the plant or off site facilities that we have no interest in purchasing for our inventory. Not usually a topic we want to approach. Then if we say no to the return favor our allocation for specialty vehicles in the coming months and or year may see a decrease for no reason. Your best resource and contact is the New Car Manager or General Manager for the dealership you have placed your order with. Reach out to them via email so that they make look into the situation when the timing is right. Our early 2017 Raptor owners are generally some of our best clients. Prominent in the racing world or very successful business owners in our community that we want to do our best to keep happy. If you find that this is not the case or you are not getting the response from them you are looking for then it might be time to look for a new dealership. On a side note we also have two Raptors inbound that are not currently sold. One in black and one in magnetic. PM me if you are needing more info or if I can be of further assistance on answering questions as it relates to Ford ordering.
Thanks for your contribution! I'm sure all of us appreciate a look from the inside, or semi-inside on the retail side. I appreciate your comments about your "early owners", early adopters. This is how I would self identify, buying multiple new vehicles per year (averaging 2.7), as I would imagine how others classify themselves. Naturally, not just the delays, but in come cases, clear deception, that is bestowed upon us makes us feel a bit less treasured. However, I also think that many of us are nuanced enough to understand that not all cogs in the machine are equal, some are straight and true, while others are crooked and warped, leading to, regrettably, decreased proficiency within the operation, which includes superlative customer service throughout the process. Here's tipping a hat to all the altruistic souls.
