BoostCreep
FRF Addict
I’d love to hear everyone’s *constructive* advice on how to proceed with the dealer. I’d like to preface by saying that I’m typically not one to complain or cause a fuss, and I’m an attorney by profession so honestly the last thing I’d wanna do in my personal life is litigate. So to clarify, I am NOT going to actually start a buyback or lemon case.
My truck recently spent three weeks at the dealer for the following reasons with the following outcomes (in order of importance):
1.) pulsating vibration from front end felt in pedals and floor, starts at 50 mph. I’m confident it’s the front diff, likely pinion bearing failing as a few on here have had.
Result: dealer acknowledged issue, has no idea what’s causing it and not willing to change any parts. Threw their hands up, sent Ford a message and doesn’t know how to proceed.
2.) passenger door constantly clicks when opened and closed, see video. I’ve isolated this to the a pillar which actually flexes from the torque from the hinge and door check. Today I noticed one of the three bolts on the top hinge was loose and completely stripped but no damage to the threads. It seems like there’s some structural panel bond missing or some missing rivets or something on the passenger side of my cab because my running board creaks when I step on it on that side as well and you can feel the rocker flex.
Result: dealer acknowledges the issue and that the a pillar is flexing excessively. They can’t fix and would have to send to body shop. It sounds like the fix involves pulling the whole dash and reconstructing a pillar as if the truck were in an accident. I have a strong aversion to body shops.
3.) HVAC can’t regulate heat when ambient temps below 40. Recently went to mammoth with 20-35 temps and with HVAC on auto set all the way down to 60 it blows hot air and the cab becomes an oven. Bump it to LO and I get full AC. In temperate SoCal temps it operates normally.
Result: dealer can’t replicate issue. Doesn’t know how to fix and just messaged Ford and put their hands up.
4.) brake pedal makes clicking noise when depressed but not all the time. Mostly happens in stop and go traffic.
Result: dealer acknowledged issue, says it’s normal operation. Anyone else have this?
5.) truck occasionally says no key detected even though the key fob is in the cupholder or in my pocket. Has happened 2-3 times after driving for awhile then going into park and idling, can’t get it back into gear.
Result: dealer can't replicate issue. Messaged ford and gave up. I’m willing to give this one up because it’s only happened a few times, maybe a fluke.
6.) B pillar buzzing/fluttering sound from drivers window.
Result: dealer replaced drivers door glass weather seal, the only issue they actually resolved in 3 weeks!
Where do I go from here? What would any of you do?
My truck recently spent three weeks at the dealer for the following reasons with the following outcomes (in order of importance):
1.) pulsating vibration from front end felt in pedals and floor, starts at 50 mph. I’m confident it’s the front diff, likely pinion bearing failing as a few on here have had.
Result: dealer acknowledged issue, has no idea what’s causing it and not willing to change any parts. Threw their hands up, sent Ford a message and doesn’t know how to proceed.
2.) passenger door constantly clicks when opened and closed, see video. I’ve isolated this to the a pillar which actually flexes from the torque from the hinge and door check. Today I noticed one of the three bolts on the top hinge was loose and completely stripped but no damage to the threads. It seems like there’s some structural panel bond missing or some missing rivets or something on the passenger side of my cab because my running board creaks when I step on it on that side as well and you can feel the rocker flex.
Result: dealer acknowledges the issue and that the a pillar is flexing excessively. They can’t fix and would have to send to body shop. It sounds like the fix involves pulling the whole dash and reconstructing a pillar as if the truck were in an accident. I have a strong aversion to body shops.
3.) HVAC can’t regulate heat when ambient temps below 40. Recently went to mammoth with 20-35 temps and with HVAC on auto set all the way down to 60 it blows hot air and the cab becomes an oven. Bump it to LO and I get full AC. In temperate SoCal temps it operates normally.
Result: dealer can’t replicate issue. Doesn’t know how to fix and just messaged Ford and put their hands up.
4.) brake pedal makes clicking noise when depressed but not all the time. Mostly happens in stop and go traffic.
Result: dealer acknowledged issue, says it’s normal operation. Anyone else have this?
5.) truck occasionally says no key detected even though the key fob is in the cupholder or in my pocket. Has happened 2-3 times after driving for awhile then going into park and idling, can’t get it back into gear.
Result: dealer can't replicate issue. Messaged ford and gave up. I’m willing to give this one up because it’s only happened a few times, maybe a fluke.
6.) B pillar buzzing/fluttering sound from drivers window.
Result: dealer replaced drivers door glass weather seal, the only issue they actually resolved in 3 weeks!
Where do I go from here? What would any of you do?
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