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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Strange noise 2020 gen 2
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<blockquote data-quote="dreys" data-source="post: 1416658" data-attributes="member: 37377"><p>Disagree.</p><p></p><p>I service Lexus at the dealer (oil change, etc..). Always get a loaner if I need to leave a car with them for more than an hour, or they always offer a gift card to local shops if I'm okay to wait while they change the oil or rotate tires. Techs are very knowledgeable, my car comes back with full inspection checklist, washed and cleaned. And that's not warranty service, nothing more than an oil change.</p><p></p><p>Last issue I had is some moisture in the headlight... Lexus replaced <u>both</u> headlights, no questions asked even although opposite headlight was perfect. And these are $2,000/ea headlights, according to invoice. No questions asked, zero cost to me, repairs completed in less than a day.</p><p></p><p>So yes, when shock or pump is making a noise Ford should honor the repair without giving customer hard time or blaming it on "normal". If that's normal, I wouldn't trust that tech with anything.</p><p></p><p>There is absolutely no reason to settle for crappy service or accept nonsense runaround.</p></blockquote><p></p>
[QUOTE="dreys, post: 1416658, member: 37377"] Disagree. I service Lexus at the dealer (oil change, etc..). Always get a loaner if I need to leave a car with them for more than an hour, or they always offer a gift card to local shops if I'm okay to wait while they change the oil or rotate tires. Techs are very knowledgeable, my car comes back with full inspection checklist, washed and cleaned. And that's not warranty service, nothing more than an oil change. Last issue I had is some moisture in the headlight... Lexus replaced [U]both[/U] headlights, no questions asked even although opposite headlight was perfect. And these are $2,000/ea headlights, according to invoice. No questions asked, zero cost to me, repairs completed in less than a day. So yes, when shock or pump is making a noise Ford should honor the repair without giving customer hard time or blaming it on "normal". If that's normal, I wouldn't trust that tech with anything. There is absolutely no reason to settle for crappy service or accept nonsense runaround. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
Strange noise 2020 gen 2
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