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Ford Raptor Forums - General Information
Ford Raptor Problems and Questions Forum
Steering / Drive / Terrain Modes Missing / Unresponsive
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<blockquote data-quote="raptr" data-source="post: 1712249" data-attributes="member: 56529"><p>Hi all, I just purchased a CPO 2020 Raptor last month and noticed that when attempting to switch Terrain Modes +/- on the steering wheel, nothing happens; No indication on the dash whatsoever. Similarly, when pressing the Steering Wheel Button, there was no response at all; No steering wheel light on the dash. There was also potentially an issue with the lane-keep assist -- but I didn't test that. Anyways, service took it in.</p><p></p><p>The first week, the dealer noticed the wrong windshield was installed and had it replaced -- Whether or not this fixed the lane-keep assist, I'm still not sure. But I'm fairly certain this has nothing to do with the Terrain Mode issue. To address the Terrain Mode issue, I was told the steering wheel switches were replaced but that didn't fix it.</p><p></p><p>After ~2 weeks, I did my own research and it seemed possible that the MyKey was set up, so I notified the dealer and forwarded them this thread: <a href="https://www.fordraptorforum.com/threads/drive-modes-missing.53964/" target="_blank">https://www.fordraptorforum.com/threads/drive-modes-missing.53964/</a>. However, unlike in that thread, my Raptor was not showing any response on the dash at all: No normal/snow/wet modes, nothing.</p><p></p><p>After waiting for the Service Dept to have a meeting with a Ford engineer and still no luck, I was told it wasn't the MyKey. So, I did some more research and came across this thread: <a href="https://www.fordraptorforum.com/threads/terrain-management-troubleshooting.81593/" target="_blank">https://www.fordraptorforum.com/threads/terrain-management-troubleshooting.81593/</a>. Although my Raptor wasn't displaying "Terrain Management Unavailable", I figured it was worth forwarding to the dealer anyway because of all the insightful info it provides.</p><p></p><p>Tomorrow will make 4 weeks <img src="/styles/default/xenforo/smilies/suicide.gif" class="smilie" loading="lazy" alt=":suicide:" title="Suicide :suicide:" data-shortname=":suicide:" /> and still nothing except it's now been given to the Roush-certified tech to diagnose -- presumably he's more experienced than the original tech that was working on it. I wish I had more info considering I've worked on cars myself for years and this is my first service department experience, but I expect not knowing the details is par for the course with Service Departments that are used to dealing with customers who have no mechanical/diagnostic experience.</p><p></p><p>Anyways, anyone have any ideas?</p><p></p><p>Additional Info/Thoughts:</p><ul> <li data-xf-list-type="ul">The Raptor was original sold in Canada and recently re-imported to the US -- not sure what's involved with that conversion & if it could play a factor</li> <li data-xf-list-type="ul">If someone installed the wrong windshield, is it possible that something else like a module was replaced with a normal F-150 module that has no Terrain Modes?</li> <li data-xf-list-type="ul">If it's just a dead Fuse 14, I'll be pretty salty <img src="/styles/default/xenforo/smilies/laughing1.gif" class="smilie" loading="lazy" alt=":laughing1:" title="Laughing1 :laughing1:" data-shortname=":laughing1:" /></li> </ul></blockquote><p></p>
[QUOTE="raptr, post: 1712249, member: 56529"] Hi all, I just purchased a CPO 2020 Raptor last month and noticed that when attempting to switch Terrain Modes +/- on the steering wheel, nothing happens; No indication on the dash whatsoever. Similarly, when pressing the Steering Wheel Button, there was no response at all; No steering wheel light on the dash. There was also potentially an issue with the lane-keep assist -- but I didn't test that. Anyways, service took it in. The first week, the dealer noticed the wrong windshield was installed and had it replaced -- Whether or not this fixed the lane-keep assist, I'm still not sure. But I'm fairly certain this has nothing to do with the Terrain Mode issue. To address the Terrain Mode issue, I was told the steering wheel switches were replaced but that didn't fix it. After ~2 weeks, I did my own research and it seemed possible that the MyKey was set up, so I notified the dealer and forwarded them this thread: [URL]https://www.fordraptorforum.com/threads/drive-modes-missing.53964/[/URL]. However, unlike in that thread, my Raptor was not showing any response on the dash at all: No normal/snow/wet modes, nothing. After waiting for the Service Dept to have a meeting with a Ford engineer and still no luck, I was told it wasn't the MyKey. So, I did some more research and came across this thread: [URL]https://www.fordraptorforum.com/threads/terrain-management-troubleshooting.81593/[/URL]. Although my Raptor wasn't displaying "Terrain Management Unavailable", I figured it was worth forwarding to the dealer anyway because of all the insightful info it provides. Tomorrow will make 4 weeks :suicide: and still nothing except it's now been given to the Roush-certified tech to diagnose -- presumably he's more experienced than the original tech that was working on it. I wish I had more info considering I've worked on cars myself for years and this is my first service department experience, but I expect not knowing the details is par for the course with Service Departments that are used to dealing with customers who have no mechanical/diagnostic experience. Anyways, anyone have any ideas? Additional Info/Thoughts: [LIST] [*]The Raptor was original sold in Canada and recently re-imported to the US -- not sure what's involved with that conversion & if it could play a factor [*]If someone installed the wrong windshield, is it possible that something else like a module was replaced with a normal F-150 module that has no Terrain Modes? [*]If it's just a dead Fuse 14, I'll be pretty salty :laughing1: [/LIST] [/QUOTE]
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Ford Raptor Forums - General Information
Ford Raptor Problems and Questions Forum
Steering / Drive / Terrain Modes Missing / Unresponsive
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