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GEN 2 (2017-2020) Ford F-150 Raptor Forums
Ford F-150 Raptor General Discussions [GEN 2]
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<blockquote data-quote="mr_beaverhousen" data-source="post: 1294241" data-attributes="member: 23489"><p>My letter from Ford/RAV department was four pages and outlined the choices of a refund or replacement. The only thing I needed to send in at that point was whether I was requesting one or the other within 14 days. None of it was binding as Ford could decide on offering a refund over trying to get a replacement.</p><p></p><p>The letter I received outlined that Ford Motor Company does not credit for non-recoverable aftermarket accessories (e.g. lift kits, window tint, paint). </p><p></p><p>The details of the offer won't come until the very end of the process (if you go with a replacement, they are able to secure an allocation, and the truck arrives at your dealership). This is when they will present an offer minus the deductions for mileage, etc. </p><p></p><p>What state did you purchase your truck? They will be following Lemon law guidelines of that state. </p><p></p><p>Have you spoken with your dealer about whether they are willing to work with RAV if you wanted to do a replacement? If they say no, you are going to have to find a dealer in the same state of purchase who is willing to work with RAV on an MSRP deal.</p></blockquote><p></p>
[QUOTE="mr_beaverhousen, post: 1294241, member: 23489"] My letter from Ford/RAV department was four pages and outlined the choices of a refund or replacement. The only thing I needed to send in at that point was whether I was requesting one or the other within 14 days. None of it was binding as Ford could decide on offering a refund over trying to get a replacement. The letter I received outlined that Ford Motor Company does not credit for non-recoverable aftermarket accessories (e.g. lift kits, window tint, paint). The details of the offer won't come until the very end of the process (if you go with a replacement, they are able to secure an allocation, and the truck arrives at your dealership). This is when they will present an offer minus the deductions for mileage, etc. What state did you purchase your truck? They will be following Lemon law guidelines of that state. Have you spoken with your dealer about whether they are willing to work with RAV if you wanted to do a replacement? If they say no, you are going to have to find a dealer in the same state of purchase who is willing to work with RAV on an MSRP deal. [/QUOTE]
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GEN 2 (2017-2020) Ford F-150 Raptor Forums
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