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Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....
Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....
Wow, pretty impressed with this service advisor at the dealership I started going to since the one closer to me was so terrible. I emailed him at his work email, thinking to just get a reply or call on Tuesday since today is labor day and in less than an hour, he responds from his personal email that first thing Tuesday, he will be ordering parts and get me scheduled for a visit. Wow....
Sounds like an awesome dealership, Rick! Did you drop your truck off at the dealership yet? As always, I'm here if you need me to get involved.
Crystal
Nope. Haven't heard a thing yet but did send a follow up email to him.
UPDATE: Guess he didn't order parts like he said. Now I have to take it in for them to look at it. It was too good to be true....
If the boot is tore or has a crack in it, is that typically covered under warranty?
Thanks for the update, Rick. I can't make the call on warranty decisions, but I can have your CSM look into it for you. How many miles are on your Raptor?
Crystal