TSB 11-10-22
10/20/11
SYNC LOCKUP DURING VEHICLE CRANKING /
STARTING - SINGLE CD OR SIX DISC CD - BUILT ON
OR BEFORE 7/29/2011
FORD:
2011 F-150
The article supersedes TSB 11-9-7 to update the Action statement.
ISSUE
Some 2011 F-150 vehicles equipped with SYNC and either a single disc or six disc cd player audio control unit and built on or before 7/29/2011 may exhibit a lockup condition of the accessory protocol inter[ace module (APIM) when the vehicle is started. This concern may be more evident with a USB device connected and/or with the door open.
ACTION
Reprogram the audio control module (ACM) to the latest calibration using IDS release 75.04 and higher. This new calibration is not included in the VCM 2011.9 DVD.DVD. Calibration files may also be obtained at the website.
NOTE NAVIGATION EQUIPPED VEHICLES ARE NOT AFFECTED BY THIS CONCERN. PROCEED WITH NORMAL WSM DIAGNOSIS FOR NAVIGATION EQUIPPED UNITS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT : Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
111022A 2011 F-150: Reprogram 0.4 Hr.
The ACM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18K810 04
10/20/11
SYNC LOCKUP DURING VEHICLE CRANKING /
STARTING - SINGLE CD OR SIX DISC CD - BUILT ON
OR BEFORE 7/29/2011
FORD:
2011 F-150
The article supersedes TSB 11-9-7 to update the Action statement.
ISSUE
Some 2011 F-150 vehicles equipped with SYNC and either a single disc or six disc cd player audio control unit and built on or before 7/29/2011 may exhibit a lockup condition of the accessory protocol inter[ace module (APIM) when the vehicle is started. This concern may be more evident with a USB device connected and/or with the door open.
ACTION
Reprogram the audio control module (ACM) to the latest calibration using IDS release 75.04 and higher. This new calibration is not included in the VCM 2011.9 DVD.DVD. Calibration files may also be obtained at the website.
NOTE NAVIGATION EQUIPPED VEHICLES ARE NOT AFFECTED BY THIS CONCERN. PROCEED WITH NORMAL WSM DIAGNOSIS FOR NAVIGATION EQUIPPED UNITS.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT : Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
111022A 2011 F-150: Reprogram 0.4 Hr.
The ACM (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18K810 04
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